• SofaBaton
    • 16releases
    • 2043comments
Comments made
  • Shaw Cable BlueCurve 1 year ago

    Suggest kindly try it at first.

  • U1 and Hisense "Home" button (android TV) 1 year ago

    Per the issue, pls use key assignment to change different inputs to the device I took a video for you, hope it can help you better know how to Reassign Function https://youtu.be/HTKHJ2psmJ0

  • How to backup settings? 1 year ago

    Sorry for the inconvenience, will pass your feedback to our engineers team , tks for your support

  • Post Update Button Delay 1 year ago

    Regarding the problem of abnormal control of individual infrared devices, it may be related to the length of the infrared signal emitted by the X1. We will allow custom adjustment of the signal in the subsequent upgrade to avoid some devices responding too fast, too slow, or not responding. pls kindly help us wait patiently for it, tks

  • 2022.9.9, Major Update of Android APP ,HUB 1 year ago

    Apology for the all inconvenience, will pass your feedback to our tech department, tks for your support.

  • 2022.9.9, Major Update of Android APP ,HUB 1 year ago

    Due to the individual routing network environment, it may take 2-3 minutes to find the hub problem (do not need to reconnect, but need to wait a few minutes), our engineeers team are working on it, we will update the wifi connection to completely solve the problem of not finding or slow to find , the new firmware is expected to be issued around the beginning of June, pls kindly help us wait patienly for it, tks

  • 2022.9.9, Major Update of Android APP ,HUB 1 year ago

    I'm so sorry for the all inconvenience, You mentioned that adding input to the power up macro (in Device mode, Edit---macro settings for turn/off) may solve the problem, you can set the hold on duration of the input command to 0.5s or 1s, to make sure the command works. Notice: If you have many Activitys, it is impossible to set them all in the power up macro

  • 【Tutorial】 X1 User Guide and FAQ, Continuously Updated... 1 year ago

    Suggest kindly refresh the website address, and try it again, any difference?

  • X1 doesn't execute a single press 1 year ago

    Sorry, the problem with RUKU maybe caused by remote firmware which modifies the frequency of signal , we are currently working on it, and the problem will be fixed in the subsequent firmware version . Temporarily you can use the following method to reassign all physical keys of X1-Remote in Activity by Edit----Assign keys to macro and add only one common command in macro. or pls kindly send a email to sofabaton@outlook.com, then we can send a picture to you for reference

  • Code Base Doesn't Download for Samsung UN65KS8000F 1 year ago

    I'm so sorry for the all inconvenience, have passed your feedbacks to our engineers team and they will optimize the app asap, pls kindly help us wait patienly for it, tks for your patience and understanding.