Per the issue, pls kindly provide your order number and problem video to our after-sales team for checking, (sofabaton@outlook.com), tks

In device mode, Edit---Macro settings for turn on/off, click the power command and add a duration of 0.5s or 1s. (Note that both turn on and turn off the need to be set. )

For Bluetooth control devices, please refer to the following steps: 1.Search or select your device in the list(if you can not find your device, you can try to select “other”) 2.Confirm the device information and submit it so that you can download the code to the hub 3. use the original remote control to pair the device with sofabaton x1 via bluetooth

For Bluetooth control devices, please refer to the following steps: 1.Search or select your device in the list(if you can not find your device, you can try to select “other”) 2.confirm the device information and submit it so that you can download the code to the hub 3. use the original remote control to pair the device with sofabaton x1 via bluetooth

For Bluetooth control devices, please refer to the following steps: 1.Search or select your device in the list(if you can not find your device, you can try to select “other”) 2.confirm the device information and submit it so that you can download the code to the hub 3. use the original remote control to pair the device with sofabaton x1 via bluetooth

Pls enter the add device interface,, and click the bluetooth icon, select "others" to add, and select the device icon and press the continue option, you can see more detail about how to add device via the link: https://www.youtube.com/watch?v=oeRm-h2PfeQ

Pls try to search Brand Denon, Model: AVR-X4200W, any difference?

Have replied you via email, pls kindly check, tks

Operate Me--X1 settings--Firmware update for X1-Remote in the app, if there is no new firmware to update which means your X1 is the latest firmware version

Sorry for the all inconvenience, will pass your feedback to our enginnees team, tks for your support.