Temporarily does not support IP control, currently only paper philips hue, sonos and ROKU are available for wifi devices

Maybe your network environment, wifi configuration cannot be automatically upgraded You can try manually modifying the router's settings Please cancel automatic in the router's LAN settings, and change it to manual IP (if there is no LAN setting option, but there is HDCP& NAT option, please also change to manual IP/Static IP), and the Subnet mask is changed to 255.255.255.0, refer to the right picture After the modification is completed, the app configures the hub to connect to wifi, and then see if the hub can be found.

Please provide the Backer Number so that we can arrange the replacement for you.

The Apple TV volume actually controls the TV volume, not the Apple TV itself. Use the button assignment to assign the volume of other devices to the Apple TV to achieve volume control

We will update it again on April 30th.

You could add it through the IR Learning Function.

Would you please tell us the detailed model of your device so that we can check that?

Brand：Ziggo Model：Mediabox Next The database will update within 48h.

Really so sorry about that. The X1 doesn't support that.

Brand：ORtek Model：VRC-1100 Please try it later, we will update within 48h.