The infrared device communicates in one direction and cannot obtain information automatically, all the source information of the TV needs to be manually recorded into the app, this is the video about how to create an activity clearly, , you could learn more via it : https://www.youtube.com/watch?v=TFUja-P0TAM

Sorry, our technical staff did not find the codes in the database library. suggest kindly try use Bluetooth Mode Or IR Learning Mode to make your devices work well. Pls check below steps: About Add the IR devices: you can do a fuzzy search by brand, just enter the brand, and click "unable to get the exact model", then '' search'', and test the codebases you find. The test method is to randomly select a few buttons in the codebase to control the device. If the control is successful, the codebase is the codebase you need. For Bluetooth control devices, please refer to the following steps: Add Bluetooth device: first, add the corresponding Bluetooth device in the APP (if you can't find your device, you can try to select ''other''), then use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect.

Sorry, currently does not support http command control, wifi devices currently support SONOS, PHILIPS hue, ROKU, tks for your understanding.

Sorry for the all inconvenience, per the issue, suggest reassign all physical keys of U1-Remote at first, Then create a macro button for the command you need, and check if the problem still exist or not. You could see how to create macro button via the link: https://youtu.be/sohArzrBAMc

1) Search Brand：Cox Communications Model： AX061AEI Kindly noted: * Please do not cover the place where the signal is emitted (IR device) * Keep line-of-sight (IR Devices) 2) There is a video, hopes it can help you. https://www.youtube.com/watch?v=hMSmvxwDeI4

Sorry, per the button issue, pls reassign all physical keys of X1-Remote in Activity by Edit----Assign keys to macro and add only one common command in macro. or pls kindly send a email to sofabaton@outlook.com, then we can send a picture to you for reference,

As usual it need take around 24 hours then the data will be synchronized with the database, ps kindly wait patiently and try it later, tks

hello, per the issue, suggest turn off the mobile phone wifi at first and then open the app, you can connect the mobile phone wifi again, and check if the hub could be paired with app, tks

Sorry for the all inconvenience, to help you properly, could you pls kindly tell us the problem of your X1 in detail? Then we can help you solve it properly, tks

Have emailed you back , pls kindly check , tks