• SofaBaton
    • 16releases
    • 1947comments
Comments made
  • Randomly Stops Working with Apple TV 1 year ago

    Thank you for your feedback, does your APPLE TV have auto-sleep function?And pls kindly confirm whether the device is in hibernation status when Bluetooth can't be controlled?

  • IR signal from hub 1 year ago

    The direction is around and upwards (cannot transmit to the bottom of the hub) As long as there is a direction towards the Xfinity, it can be controlled Temporarily if there is something wrong with the key response which could be caused by the frequency and length of the signal. we will update the firmware to fix the problem later.

  • U1 and Hisense "Home" button (android TV) 1 year ago

    Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300

  • X1 loses connection with hub continuously 1 year ago

    1. Please make sure that the firmware of the remote control is the latest version, and operate Me--X1 settings--Firmware update for X1-Remote in the app. When upgrading, please put the remote control and the hub together to avoid the upgrade failure due to slow data transmission over long distances. . 2. The lost hub problem you mentioned may be that the transmitted data is lost and an error is reported during automatic data synchronization. In order to avoid similar situations, modify the settings in the app, such as creating activities, etc. When synchronizing data, try to keep the remote control close to the hub. If the lost hub prompt appears, you can restore it through set---sync 3. We will update the firmware to optimize data synchronization and avoid false positives

  • Unable to add Telekom MagentaTV Box 1 year ago

    About your devices, we have added for you. Search Brand:Telekom Model:MagentaTV

  • Shaw Cable BlueCurve 1 year ago

    About your devices, we have added for you. Search Brand:Pace Model :PXD01ANI I took a video for you, hope it can help you better know U1. https://www.youtube.com/watch?v=hMSmvxwDeI4

  • Sofabaton not working with Denon and how to add a switch box 1 year ago

    Sorry that I did not reply in time. Brand: Denon Model: AVR-S720W-1 has been added to the codebase. The Monoprice 8X1 device has been marked and we will try to add it to the codebase. It is suggested that you can add Monoprice 8X1 directly through the learning function.

  • Very poor X1 control range. 1 year ago

    hello, to help you properly, pls kindly send a problem video to our after-sales team(SofaBaton@outlook.com) for checking, then we can see the problem you described clearly, tks for your patience. And kindly tell us the Specific Model of your device(such as: Brand:LG Model: 60UF7300) in the email as well, tks

  • 【Tutorial】 X1 User Guide and FAQ, Continuously Updated... 1 year ago

    omnidirectional

  • 2022.9.9, Major Update of Android APP ,HUB 1 year ago

    Please update to the latest version 3.2.2 and then reuse macros