Sorry for the inconvenience, our tech department has added it again, pls kindly try to add it again after 24 hours, tks

Sorry to hear that, pls kindly provide your order number and problem video to our after-sales team sofabaton@outlook.com for checking, they will help you solve the problem properly, tks

Sorry to hear that, pls kindly provide your order number and problem video to our after-sales team sofabaton@outlook.com for checking, they will help you solve the problem properly, tks

Sorry to hear that, pls kindly provide your order number and problem video to our after-sales team sofabaton@outlook.com for checking, they will help you solve the problem properly, tks

Sorry, you can order X1 via the link:: https://www.amazon.com/dp/B0B1Q4KQ3P

Sorry, not reply in time, pls kindly check below answer; 1. About delay setting, please edit in the Activity, Edit---Startup settings, you can add the delay and move to the appropriate location. 2. Per the crash problem, please try to uninstall the app, and then re-download the app from the app store/ google play. then add the Activity again to see if it is OK. Note: The data of the device exists on the Hub, reinstalling the app will not affect the information already configured in the hub.

I took a video for you, hope it can help you better know U1. https://www.youtube.com/watch?v=hMSmvxwDeI4

The infrared device communicates in one direction and cannot obtain information automatically, all the source information of the TV needs to be manually recorded into the app, this is the video about how to create an activity clearly, , you could learn more via it : https://www.youtube.com/watch?v=TFUja-P0TAM

Sorry, our technical staff did not find the codes in the database library. suggest kindly try use Bluetooth Mode Or IR Learning Mode to make your devices work well. Pls check below steps: About Add the IR devices: you can do a fuzzy search by brand, just enter the brand, and click "unable to get the exact model", then '' search'', and test the codebases you find. The test method is to randomly select a few buttons in the codebase to control the device. If the control is successful, the codebase is the codebase you need. For Bluetooth control devices, please refer to the following steps: Add Bluetooth device: first, add the corresponding Bluetooth device in the APP (if you can't find your device, you can try to select ''other''), then use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect.

Sorry, currently does not support http command control, wifi devices currently support SONOS, PHILIPS hue, ROKU, tks for your understanding.