Because the system records the position in the source list, such as Activity1, SAT is at position 01 in the system,. If you modify the list, add Game and the position is above SAT, it will show the position of 01. The result is that Activity1's source is also Game (because Game is at the 01 position now). That' why we suggest that the source list of the projector needs to be completely entered into the three source items of SAT, Game, and Blu-ray. and you can see the operation video for reference: https://www.youtube.com/watch?v=TFUja-P0TAM

Sorry for the inconvenience, per the issue, if you could not receive the code, suggest kindly enter the APP, you can sign in using Google/ Apple without register anymore,

Below is the answer from our tech department, pls kindly check, tks 1. The problem that all sources are changed to the same one is caused by modifying the source list.. When creating the first Activity, the source list for the projector needs to be fully populated with SAT, Game and Blu-ray sources to avoid changing the list every time you add activity Select SAT for the first Activity The second Activity selects Game For the third Acitivity select Blu-ray 2. Solution : If you have already changed the source list, you need to correct the source positions of the other associated Activities, Edit ----Startup settings, find the source item, change it to the correct source location and save it.

Sorry for the problems encountered , have passed the problem to our engineers team for checking, below is the answers, pls kindly check: 1. The lost hub issue will be fixed soon, pls kindly help us wiat patiently for it. 2. About the short distance between hub and X1 remote, are you just prone to lost hub or is it abnormal when controlling the device? 3. Is the power cycle to connect to the app? Or is it impossible to control? 4. The IR extension is usually used to stick near the device receiver, if you want to control from a distance please use the IR transmitter of hub 5. Battery life is related to frequency and habits,or did you set the LCD sleep time before? If yes, pls kindly set it to 10s to check the duration time could be longer or not. 6. There are still some major functions need to be added temporarily, api protocol is not yet available 7. Google Assistant is in the process of certification, there is an exception in the process, currently we are working on it 8. Screen auto on/off may be the app has data update

hello, What's the version of the app you used? Pls kindly delete the app and reinstall the latest one from app store/ google play, any difference?

sorry for the inconvenience, per the issue, may I know where are you located now? Our engineers team suspect that the server connection is unstable that causes the problem.

I'm very sorry for the problem you encountered. The engineer has fixed the problem. The firmware of the hub will be updated within this week, allowing the command repeats of a button to be adjusted individually through the repair key (equivalent to setting the duration of pressing). Of course, you can apply this setting to all commands. Please try it after the update.

There may be an error in getting the information here, normal information would show the name of the light + on/off, each light would be divided into on and off keys Our engineers team will further optimise the hue issue

Thank you for your feedback 1. We will look into the issue of slow Activity switching and fix it as soon as possible. 2. Activity will record the status of the TV, if Activity A is switched to B, the TV is a shared device,as usual the TV will stay on. If the TV is turned off and on again when switching, the program may be abnormal. Please provide a screenshot of the device or the Activity startup settings page, we will find out the reason and fix it. FYI, pls send screenshot to sofabaton@outlook.com, tks.

The power button of APPLE TV actually controls the TV rather than Apple TV itself, You can go to the APP and assign TV's power button to the physical keys of U1 for power control.