Dear customer,
Sorry for the delay responce.
Itis noted that our products only support Philips hue on and off. For the issue you mentioned, could you please share us more details, THX!
Regarding jumping to the menu page, not sure if you use the back button in the top right corner every time you wake up the remote, if so, please use the scroll wheel to light up the screen, so it won't switch the remote screen.
Moreover, the remote control is kept on the interface before the screen is rested. If it was on the activity page before the screen was rested, it's still here when the screen is lit. If it defaults to ACTIVITY when the screen is lit, maybe some users will have a problem with this.
Dear customer,
Thank you for your feedback.
Regarding this suggestion, we have already fed back to the product manager, please stay tuned!
Have a nice day!
Sincerely
Ruby
SofaBaton Support Team
Dear customer,
Thank you for your feedback.
1. It's unable to change the order of the Macro/Favourite buttons hat appear on the Activities Screen. If you want to change it, please delete the macros and re-add it.
2. Long Press key still exists on some devices which is depends on the original remote.
Hope you have a nice day!