Thank you for contacting us. x series does support 2.4GHZ WiFi only. if your router supports 2.4G and 5G. connect the WiFi to 2.4GHZ when setting up the hub, and you can leave it unconnected to 2.4G WiFi when you don't set it up using the app. When connecting hub you need to connect your phone and hub to the same 2.4G WiFi.

Thank you for your suggestion, we will send your suggestion back to our engineers to assess the feasibility and consider adding this writing feature in a future update!

Dear, thanks for contacting us, we don't have Formovie's code in our codebase, the one you added should be a codebase shared by other customers, which may be incomplete. Suggest you to try IR to learn the keys of your original remote control.

The code base for the device contains several power commands (power, power on, power off, and power toggle). Indicate which power button turns the device off in device mode. Simply click the icon in the lower right corner, each command in the list, and then test the functionality using each command individually. If you test whichever command is appropriate, you can set that command as the default command for shutting down the device. In active mode, the Denon settings determine the commands that automatically activate Denon control; see Devices--Denon----Edit----Power settings, where the default power commands are generally set to Separate power on & power off (depending on the results of your first test, reselect the correct commands). After saving, it should work fine.

Thank you for contacting us.Parameters of X1S-Hub: Input parameters: 5V/2A Parameters of the remote control: Input parameters: 5V/0.4A. You can refer to it.

Thank you for contacting us, you can also select the Fire TV you added in the app - Remote keys - select a key - select your TV's volume buttons. It will be assigned to the key you just selected.

Thank you for contacting us, you can open the sofabaton app, Me--API interface, and turn on the API switch. If you create a successful Activity, you will see the link after opening the API. If the information in the API is blank and there is no link, it means the Hub is not connected to the internet or the cloud account login is abnormal. Please use your current account and complete the setup new hub process again to let hub reconnect to wifi and make sure the authentication passes. This process will not affect the devices and activities that have been added, it just allows the hub to re-login to the cloud, so as to facilitate the synchronization of actvities information to the cloud.

Dear customer, sorry for the inconvenience, about the scroll wheel , you can take a video for us and send your amazon order number to our email, we can escalate to sales to deal with it for you.service@sofabaton.com

Dear customer, sorry for the inconvenience, about the scroll wheel , you can take a video for us and send your amazon order number to our email, we can escalate to sales to deal with it for you.service@sofabaton.com

Dear, we have the code base for VAVA in our Bluetooth code base, you can open the Bluetooth settings of VAVA after downloading the code base and find Sofabaton to connect.