hello, per apple tv, pls clicking the apple tv icon and follow the prompts in app to add it .

hello, we have issue new app as well, pls kindly delete the old one, and install the latest app 3.2.4 from google play/app store again, will the problem still exist ?

hello, may I know if the firmware of the hub and remote have been upodated successfully? Or just update the firmware of the hub?

hello, pls kindly update the firmware of the hub and remote separately at first, then pls choose your device , edit----- repair key ----select the power on button----- -command repeats, pls try the repeats separately and check which one could work with your device. If you confirmed the repeat command works, pls apply to all commands, Fyi, if you need reference pictures, pls send email to sofabaton@outlook.com

hello, if you do not mind, pls kindly provide a video to our after-sales team sofabaton@outlook.com, once we confirmed teh problem, will help you solve the problem asap

Sorry to hear that, per home button does not perform the correct function,, what does it refer to? To help you properly, could you pls kindly describe the problem in detail for better undesrtanding? FYI, does the issue happen after the firmware update?

Pls try to add it via searching Brand: Yamaha , Model: YSP-800

1. Create the device as an Activity, this Activity can be a single device or together with other devices 2. In Activity mode, edit the selected Activity item by Edit----Assign keys for X1-Remote or Keys favorites (one is assigned to the physical key, and the other is only displayed on the screen) 3. According to the prompt, choose to add Macro keys. If it is channel 1542, you can set a macro named 1542, which contains four commands: 1, 5, 4, and 2. And if you need an operation video for reference, pls kidnly send email to sofabaton@outlook.com, tks Per the spelling problem, pls install the latets app and check if the probelm still exist or not, tks

we have added the device for you,, pls kidnly add it via searching Brand：Benchmark Model:LA4 If you would like to distinguish the power on/off button , you can use edit---assign key function in app, assign the power off button of LA4 to the blue key of U1 and assign LA4's the power on button to the power button of U1 I have attached the reference video of how to reassign button, pls check: https://youtu.be/HTKHJ2psmJ0

Suggest try adding the pause/ right arrow key twice in the macro and setting the time interval between the two pause/ right arrow keys to 0 to increase the firing time of the key, any difference?