Hello, we have repaired the database for you, pls re-add the device via searching Brand：LG Model：OLED55E6V, any difference?

hello, it seems there is something wrong with the remote, pls email your amaozn order number and problem video to our after-salea team sofabaton@outlook.com who will help you solve it asap, tks

The power button of APPLE TV is actually to control the TV, which is matched with the manufacturer's equipment, so the remote of APPLE TV is equivalent to learning the power button of the original TV remote

to help you properly, pls provide the model of your Sony Tv to us, then we can pass it to our tech department for checking. Per the apple TV, our technicians have added two different controls to the database and you can choose which one works for you, we have sent the reference steps to you via email, pls kindly check.

hello, we have double checked that there is no similar email in our SofaBaton@outlook.com, we suspected that the email you sent has been blocked, to help you properly, pls kindly resend an email to us with your amazon order and problem video, tks for your patience, apology for the all inconvenience again.

Checking, will get back to you soon

Unfortunately not

Sorry, do not support add buttons for bluetooth device,

please try to add device via bluetooth mode, choose "others "brand, after downloading the code library, you need to enter the settings of chromecast on the TV, find the bluetooth or remote related options, search the bluetooth device, Find the sofabaton and click to complete the pairing.

hello, pls click the apple tv icon and follow the prompts in teh app to add it.