hello, Per the issue, pls kindly make sure that the mobile phone and the HUB are connected to the same router, Because the HUB only supports WIFI 2.4GHZ, please make sure that the HUB is directly connected to the router, and try not to pass the Mesh Repeter in the middle. If there is a Mesh Repeter, it needs to be set to WIFI2.4G. If still no help through the above actions, please share a hotspot with another mobile phone, use this hotspot as a router, connect both the HUB and the mobile phone to this hotspot, and then see if the hub can be added or not,

Unfortunately not, does not support copy data to X1 directly

Need confirm it with our engineers team, will get back to you soon

Pls try to add it via searching Brand TCL Model：4K Roku TV.

Yes, it is correct, or you can assign the pause function to the other key of x1 like blue button

Tks for your feedback, will pass the information to our engineers team for checking, will get back to you soon

Tks for your patience, the problem you mentioned is probably caused by the long infrared signal when the code library and the remote firmware cooperate, not the problem of the remote hardware. We will ask engineers to modify the code base data. After the modification is completed, we will notify you, tks

Thank you for your patience, below is the resposne from our product team, pls check: Tks for yoru suggestion, we will feedback it to the engineers and incorporate it into the consideration of subsequent product function optimization.

hello, per the steps of how to process firmware update, you can see the link: http://bbs.sofabaton.com/post/325 About the problem of Sony, will let our tech department check the codebase for you, will get back to you soon. Per your device Sony, tivo, Although these devices can be connected to WIFI, but their original remote control is not actually wifi control, as usual their original remote control is infrared or Bluetooth control. The wifi only supports ROKU, SONOS, PHILIPS HUE currently,. The hub only support 2.4ghz, when connect the hub, pls make sure the wifi you used is 2.4ghz, tks

Have pass your suggestion to our product team for reference, once we get any response from them, will let you know, tks for your patience.