If the custom command added is IR, you can add a new Device A through the Learning Pass. Then learn the buttons that need to be customized. 2. Combine the Bluetooth device with device A to create an Activity. The button is assigned as a Bluetooth device by default. Finish adding 3. In Activity mode, Edit---assign keys for X1-Remote, and assign the custom keys to the appropriate buttons

We have added the samsung Tv to you, Pls kindly try to add the device via searching Brand：Samsung Model：LN-52B550K1F Per xfinity, pls kindly don't cover Xfinity and don't hide behind the TV, any difference?

Per the issue, please try to correct the power state, and then see if it could normal. 1) Open Activity first, if sony is not turned on normally, please open it manually. 2) Press off to close all activities, if sony TV is not closed, please close it manually. 3) Open Activity again after 10s, and see if sony TV is turned on normally. Sometimes the Activity cannot be used because the switch state recorded by the device is disordered. In this case, it is generally only necessary to make the actual state of the TV consistent with that recorded by the Activity. If above still no help, Please provide the specific model number of your sony TV to us for checking, tks

To help you properly, pls kindly provide the specifc model of your device to us, such as Brand:LG Model: 60UF7300 Then we can pass it to our engineers team for checking, tks

Sorry for delay, have passed the problem to our engineers team, below is the answer from them, pls kindly check: Sorry, the information you offered is still unable to determine an effective modification plan. It is recommended that you create a new Activity synchronously, including the projector, and then see if the projector can be turned on or off normally. If the new Activity is OK, it may be that the original Activity setting process is set incorrectly If the new Activity has the same problem, it may be that the device is abnormal when the Activity executes the command sequence. We will check the code base data and optimize the Activity, tks for your patience.

Hello, pls kindly try to add the device via searching the new code---Brand : Samsung Model：SMT-C5320-1 Any difference?

I am so sorry for the misunderstanding, you can provide the all model of your devices which long prss function could not work well to us, we will provide them to our engineers team for checking, tks for your patience

Sorry for the inconvenience, have checked it with our engineers team, per google assistant which still need some time to finish the GVA certification, if everything goes well, it will be available around the end of July, tks for your patience.

Thank you for the suggestion, it seems that the update procedure is having problems in some routing environments. We will feedback to the engineers to avoid similar situations

To help you properly, Would you please tell the Specific Model of your device? thanks :) such as: Brand:LG Model: 60UF7300 Because the remote control of each device is different, knowing the specific model of your device, we can better test and solve the problem.