hello, pls use the original hub's charger to charge the remote around 30 minutes, any difference?

The device is in our code library, per the the required long press of separate buttons you mentioned , may I know what long press function you would like to translate to X1?

sorry for the inconvenience, have confirmed it with our engineers team that usb-c to usb-c may exit compatibility issue. We will take it for reference in subsequent product, tks for your feedback

The normal USB- A to USB-C which supports 5V/2A current could be ok

hello, tks for your information, our engineers team has repaired the database again, pls try to re-add the device via searching :Bramd: DIRECTV Model: xxxxxxx Pls check the new database could work well or not, tks

Hello, pls kindly end a video to SofaBaton@outlook.com then we can analyze the issue accurately for you, tks

Tks for your sharing, it is very helpful.

hello, suggest use the charger with 5V to charger the hub/ remote

pls try to add it via searching Brand：Optoma Model:UHD50x

Sorry, there is no relevant key data in our code library