• SofaBaton
    • 16releases
    • 2022comments
Comments made
  • Need codes 1 year ago

    sorry, Our technicians tried to add a code library for this device, but our latest version of code library does not have data for this device, so we cannot help you add the device. suggest try to add it via bluetooth mode or ir learning mode, if you need any p[icture for reference, pls email to sofabaton@outlook.com directly, tks

  • Just got a U1 and have questions. 1 year ago

    hello, pls try to add roku like the video shows: https://youtu.be/1Ltyye0R0FI FYI, Pls do not cover the roku when using, and make u1 close to the roku, any difference? Per XBOXS, Pls try to add it via searching Brand: Microsoft Model: Xbox one s

  • Sofabaton Technical Support 1 year ago

    sorry for the inconvenienc,e to help you properLy, pls provide your problem and contact number to our email account (sofabaton@outlook.com ) directly, we will let our US after-salea team to contact you directly, tks

  • Volume Control Very Slow 1 year ago

    Sorry, U1 does not support long press function

  • Hub v10 100% breaks STB. 1 year ago

    hello, our tech department has reapired the databse, pls kindly re-add the device via searching Brand: Technicolor Model: UIW8001, any difference? FYI, Pls do not delete the old one, once you confirmed the new database can work well, then you can delete the old one, tks.

  • App Update Request 1 year ago

    Tks for your suggetsion, have passed them to our product team for reference to check if it is possible to add the features in the future or not, tks

  • Hub v10 100% breaks STB. 1 year ago

    Have let our tech dpeartment check the databse for you, will get back to you soon

  • A few suggestions and a request 1 year ago

    Sorry, there is no guide button in the databse, if the button is in your original remote, suggest kindly try to learn it manually. Manual learning mode, 1.Enter the information for your device. 2.Enter the name of the key you want to learn 3.Follow the instruction in the app to learn form the original remote When learning, the original remote should be pointed toward the circular icon, at a distance of 3-5 inches and perpendicular to the hub surface,

  • 2022.9.9, Major Update of Android APP ,HUB 1 year ago

    Of course, the control range of IR blaster is around 3-4m, pls make sure your device is within the range, tks

  • unable to scroll through the menu 1 year ago

    SofaBaton@outlook.com