hello, we have repaired the device for you, pls try to add it via searching Bramd: DIRECTV Model: xxxxxxx If you need picture for refrence , pls email to sofabaton@outlook.com

hello, our engineers team has repaired the databse for you, pls try to re-add it via searching Brand：Ziggo Model：Mediabox Next,

hello, pls try to add the device via the similar datbase: Brand：Arris Model： VIP5305-1 Any difference?

Sorry for the inconvenience, our tech department has re-add the device in the code library, pls try to add the it again via searching Brand：Denon Model： AVR-S760H-1

if you would like to set channel, It is recommended to create a macro button under Activity, for example, if you would like to set the channel 1542, then pls create a macro to execute the commands of the three keys of 1,5,4 and 2. FYI, if you do not mind, pls send an email to sofabaton@outlook.com, we can send an operation video to you for better understanding.

hello, did you use the original ir blaster which come with our hub? FYI, The terminal of the IR blaster need oriented to the IR receiver of the Lyngdorf MP-40, any difference?

hello, have added the device for you, pls try to add it via searching Sony Model：VPL-VW5000ES

hello, pls provide the specific model of your sony sound bar to us, then our tech department can check the databse for you

Sorry for the inconvenience, do you mean that your phone and hub are connected to the same hotspot, but still can not find the hub? If yes, how about unplug the hub and plug it again, any difference? If still no help, pls provide your amaozn order number/ backer number and problem video to our after-sales team who will help you solve the problem asap, Apology for the all inconvenience again

I'm so sorry for the inconvenicne, respectfully, per the issue, pls kindly send your amazon order number to sofabaton@outlook.com, our after-salea team will help you solve it properly, tks