• SofaBaton
    • 16releases
    • 2056comments
Comments made
  • Unable to repair from database 1 year ago

    hello, we have isused a new APP for iphone(3.2.5) which has fixed the problem.

  • The “FIX” function doesn’t seem to work on X1 remote 1 year ago

    About the Fix button you mentioned, for example, if your activity is on and the TV is off (not turned on due to status confusion), you can click fix power, and make off appear green. (If the current one is already green, click twice time) to inform the current device is off, then you can go back to the activity screen and switch to another activity, and it will operate normally. If you feel it is too hard to remember,pls ignore the fix function. The purpose of fixing power is to keep the actual state of the device consistent with the state displayed by the Activity. Another way is pls press the off key to close all the Activities first, and if there is a device open, close it manually in device mode. At this point, all the states are the same, and there will be no conflict when you open the activity. The operation of the remote may be cumbersome, so it is recommended to use the second method directly. We may hide FIX in subsequent firmware versions (if possible, we will also consider simplifying the operation)

  • EVPad and Sony XBR4 1 year ago

    Sorry, per the EVPAD , I feel so sorry to tell you that our technical staff did not find the codes in the database library. Suggest try to use the bluetooth mode or manually learning mode to add it. For Bluetooth control devices, please refer to the following steps: Add Bluetooth device: first, add the corresponding Bluetooth device in the APP (if you can't find your device, you can try to select ''other''), then use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect. Manual learning mode, 1.Enter the information for your device. 2.Enter the name of the key you want to learn 3.Follow the instruction in the app to learn form the original remote When learning, the original remote should be pointed toward the circular icon, at a distance of 3-5 inches and perpendicular to the hub surface,

  • 【Tutorial】Can't find the codebase? Submit to join 1 year ago

    hello, pls try to add it via searching Brand:Samsung Model:UN55AU800D

  • Zappiti media players 1 year ago

    pls try to add it via searching Brand:Zappiti Model: One 4K HDR

  • Sony XR-77A80J TV and OPPO control problems 1 year ago

    hello, pls try to add it via searching Brand: OPPO, Model: UDP-203, any difference?

  • Documentation Needs Help 1 year ago

    Tks for your feedback, we have the same opinion as you, the new user manual is in course of preparation.

  • Another Suggestion 1 year ago

    Tks for your suggestion, have passed your feedback to our product team for reference . If you have any suggestion of the x1 , no hesitate to contact us, it will make our device better and better, tks

  • X1 remote and Shield Pro issue 1 year ago

    Sorry for the inconvenicne, we will isuse a new firmware recently, pls kindly help us wait for the new firmware and check if the problem still exists or not, tks

  • Add WiFi control of Sony TV’s 1 year ago

    Sorry, for wifi dveice, x1 only support roku, sonos . Philips hue currently. Per the issue, suggest try to add the dveice via searching Brand: Sony, Model: XR-77A80J-1