hello, tks for your information, our engineers team has repaired the database again, pls try to re-add the device via searching :Bramd: DIRECTV Model: xxxxxxx Pls check the new database could work well or not, tks

Hello, pls kindly end a video to SofaBaton@outlook.com then we can analyze the issue accurately for you, tks

Tks for your sharing, it is very helpful.

hello, suggest use the charger with 5V to charger the hub/ remote

pls try to add it via searching Brand：Optoma Model:UHD50x

Sorry, there is no relevant key data in our code library

Sorry, About the device: 75A6H Our technicians tried to add a code library for this device, but our latest version of code library does not have data for this device, so we cannot help you add the device. Per the info and menu button can not work, suggest kindly learn the two buttons manually, any difference?

hello, pls provide some pictures of the problem you meet to sofabaton@outlook.com directly, our after-sales team will help you solve it asap

Pls kindly provide the model of your sony Tv to us, tks

Sorry for the inconvenience, have let our check if it is possible to add the Hisense 75A6H in our code library, will get back to you soon, tks