• SofaBaton
    • 16releases
    • 2043comments
Comments made
  • 【Tutorial】Can't find the codebase? Submit to join 1 year ago

    hello, pls try to add it via searching Brand:Samsung Model:UN55AU800D

  • Zappiti media players 1 year ago

    pls try to add it via searching Brand:Zappiti Model: One 4K HDR

  • Sony XR-77A80J TV and OPPO control problems 1 year ago

    hello, pls try to add it via searching Brand: OPPO, Model: UDP-203, any difference?

  • Documentation Needs Help 1 year ago

    Tks for your feedback, we have the same opinion as you, the new user manual is in course of preparation.

  • Another Suggestion 1 year ago

    Tks for your suggestion, have passed your feedback to our product team for reference . If you have any suggestion of the x1 , no hesitate to contact us, it will make our device better and better, tks

  • X1 remote and Shield Pro issue 1 year ago

    Sorry for the inconvenicne, we will isuse a new firmware recently, pls kindly help us wait for the new firmware and check if the problem still exists or not, tks

  • Add WiFi control of Sony TV’s 1 year ago

    Sorry, for wifi dveice, x1 only support roku, sonos . Philips hue currently. Per the issue, suggest try to add the dveice via searching Brand: Sony, Model: XR-77A80J-1

  • 2022.9.9, Major Update of Android APP ,HUB 1 year ago

    I'm so sorry to hear that, per the remote can not turn on, pls kindly try to use the original hub's charger to charge the remote around 30 minutes? Any difference? From some customers feedback, it is helpful to solve the problem. If still no help, pls kindly provide your amazon order number and problem video to our after-sales team(sofabaton@outlook.com) FYI, pls try to charge the remote and show it in the video. Once they confirmed above information, will help you solve the problem properly, tks.

  • Remote firmaware Update v9 1 year ago

    For the problem, pls exit(kill) the app at first, and then open the app, when you are updating the firmware of the remote, pls wake up the remote and brighten its screen Then check if it could update successfully or not. FYI, When upgrading, please put the hub and the remote together to avoid too far to upgrade. too slow to fail

  • Request: An App for Athom Homey Pro - home automation 1 year ago

    tks for you suggestion, will pass the information to our engineers team for checking.