Per the issue, pls kindly check below steps: 1. Please make sure the router you are using is properly connected to the external network, synchronize and power off and restart the router, if the router comes with HomeShield Pro function, please turn off the HomeShield Pro function or authorize to let X1 access, this function may prevent the HUB access. 2. Because the HUB only supports WIFI 2.4GHZ, please make sure that the HUB is directly connected to the router, and try not to pass the Mesh Router in the middle. If there is a Mesh Repeter, it needs to be set to WIFI2.4G 3. Make sure that the mobile phone and the HUB are connected to the same router,  the mobile phone must also be connected to the same router to discover the HUB device in the local area network. FYI, Make sure that the distance between the HUB and the router is not too far. 4. If still no help through the above actions, please share a hotspot with another mobile phone, use this hotspot as a router, connect both the HUB and the mobile phone to this hotspot, and then see if the hub can be added or not, 

Per the ir blaster, the X1 support 3.5mm mono jack

you can click the anthem AVM60 in device mode, then press the power on button on the x1 remote/app to turn it on.

hello, the power button and volume button of the fire tv actually control the TV rather than the firetv itself, suggest use the reassign function to assign the power/volume keys of other device to the firetv for power/volume control, FYI, If you need operation video, pls email to service@sofabaton.com

hello, to help you properly, pls provide your amazon order number and problem video to service@sofabaton.com, our after-sales team will help you solve it asap, tks

hello, what's the operation system of your iphone 6? If you use other android phone to pair the U1, any difference?

Have added the device for you, pls try to add it via searching Brand：Anthem Model： STATEMENT D2

Currently , please follow this method to see if it can be corrected: 1. Open an Activity, if the anthem AVM60 is off, manually turn on the anthem AVM60 in device mode; 2. Press and hold the off-key in the upper left corner of the remote control to close all activities; 3. After one minute, open any Activity and then switch to another Activity after one minute. If it is normal, it means that it has been repaired.

hello, to help you properly, pls provide a problem video to Service@sofabaton.com, once we confirmed the problem you described , then we can help you solve it asap, tks

Unfortunately not, does not support rename the bluetooth buttons