Sorry for the inconvenicne, it is the indicator light of the hub which does not support to turn off it currently, tks for your understanding

Have checked it with our engineers team, will issue a new firmware around nexct Monday, pls kidnly check if the problem still exists or not after firmwrae updatem,tks for your time.

Have checked it with our engineers team, will issue it around nexct Monday, tks for your time.

Have checked it with our engineers team, will issue it around nexct Monday, tks for your time.

Sorry for the inconvenience, have passed the problem to our engineers team who will reproduce the problem and solve it asap, tks for your feedback.

Sorry for the inconvenience, have passed the problem to our engineers team who will reproduce the problem and solve it asap, tks for your feedback.

Sorry for the inconvenience, have passed the problem to our engineers team who will reproduce the problem and solve it asap, tks for your feedback.

hello, the volume button of the fire tv actually control the TV rather than the firetv itself, suggest use the reassign function to assign the volume keys of other device to the firetv for volume control, FYI, If you need operation video for reference, pls email to service@sofabaton.com

The power command listed in Activity's startup settings is a judgment-based macro command. Examples are as follows. Activity 1, contains device A+B; Activity 2: Contains device A+ C If you switch from Activity 1 to Actyvty 2, the devices already included in the Activity will not execute the switch command The switch status of each device in the system. If A is turned on, the command to turn on device A is not sent. If C is not on, the command to power on device C will be sent. As for the power off command, you can set it in the device's Edit---power settings,choose "Turn off when not in use" i.e. after the Activity switch, when it is not used in the new Activity, the device will turn off

hello, to help you properly, pls provide the specific model of your tv and comcast device to us（ not the model of Comcast remote）. Because the remote control of each device is different, knowing the specific model of your device, we can better test and solve the problem. If the database is not complete, we can update it for better use. We can even add your Specific Model to our database so that you can one-click to add.