hello, for EVPad , pls kindly provide a product link to us, then we can check if it is possible to add it in our code library or not. For Sony XBR4, pls try to ad dit via searching Brand：Sony Model：XBR-43X800H

hello, may I know which buttons can not work? Then our tech department can check the database for you, tks

hello, have checked it with our engineers team that we will issue a new app to fix the problem soon, pls kinsly help us wait patiently for it, tks

Have let our engineers team check the database for you, will get back to you soon, tks for your time

hello, we have repaired the database for you, pls try to re-add the device via searching Brand：Yamaha Model：RX-V430, any difference?

Hello, we have repaired the database for you, pls re-add the device via searching Brand：LG Model：OLED55E6V, any difference?

hello, it seems there is something wrong with the remote, pls email your amaozn order number and problem video to our after-salea team sofabaton@outlook.com who will help you solve it asap, tks

The power button of APPLE TV is actually to control the TV, which is matched with the manufacturer's equipment, so the remote of APPLE TV is equivalent to learning the power button of the original TV remote

to help you properly, pls provide the model of your Sony Tv to us, then we can pass it to our tech department for checking. Per the apple TV, our technicians have added two different controls to the database and you can choose which one works for you, we have sent the reference steps to you via email, pls kindly check.

hello, we have double checked that there is no similar email in our SofaBaton@outlook.com, we suspected that the email you sent has been blocked, to help you properly, pls kindly resend an email to us with your amazon order and problem video, tks for your patience, apology for the all inconvenience again.