hello, we will issue a new firmware around 8/20, pls kindly help us wait patiently for it and check if you device could work well after updating, tks

suggest re-add the device at first, once you confirmed the new database could work well, then you can delete the ole one.

hello, pls provide the specific model of the Zappiti media players to us, then our tech department can check if it is possible to add the device in our code library, tks

hello, we have repaired the device for you, pls try to add it via searching Bramd: DIRECTV Model: xxxxxxx If you need picture for refrence , pls email to sofabaton@outlook.com

hello, our engineers team has repaired the databse for you, pls try to re-add it via searching Brand：Ziggo Model：Mediabox Next,

hello, pls try to add the device via the similar datbase: Brand：Arris Model： VIP5305-1 Any difference?

Sorry for the inconvenience, our tech department has re-add the device in the code library, pls try to add the it again via searching Brand：Denon Model： AVR-S760H-1

if you would like to set channel, It is recommended to create a macro button under Activity, for example, if you would like to set the channel 1542, then pls create a macro to execute the commands of the three keys of 1,5,4 and 2. FYI, if you do not mind, pls send an email to sofabaton@outlook.com, we can send an operation video to you for better understanding.

hello, did you use the original ir blaster which come with our hub? FYI, The terminal of the IR blaster need oriented to the IR receiver of the Lyngdorf MP-40, any difference?

hello, have added the device for you, pls try to add it via searching Sony Model：VPL-VW5000ES