• SofaBaton
    • 16releases
    • 2018comments
Comments made
  • Google Assistant GVA certification going on 5 months over due 1 year ago

    Have checked it with our engineers team today that they have modified the files and resubmitted the GVA certification,as usual the The GVA certification need 1-2 weeks to be reviewed by the google team, If you do not mind, pls sena a email to sofabaton@outlook.com, once we get any progress, we will send it for you, tks for your support.

  • Can’t customize controls 1 year ago

    Per samsung, pls try to add ity via searching Brand: Samsung Model: UN55MU6300 For the Comcast cable box, psl click the xfinity icon and follow the prompts in the app to add it, tks

  • Can you cover the green light on the front of the X1 hub? 1 year ago

    Sorry for the inconvenicne, it is the indicator light of the hub which does not support to turn off it currently, tks for your understanding

  • Has anyone solved the Shield TV Pro connectivity issues? 1 year ago

    Have checked it with our engineers team, will issue a new firmware around nexct Monday, pls kidnly check if the problem still exists or not after firmwrae updatem,tks for your time.

  • Has anyone solved the Shield TV Pro connectivity issues? 1 year ago

    Have checked it with our engineers team, will issue it around nexct Monday, tks for your time.

  • Has anyone solved the Shield TV Pro connectivity issues? 1 year ago

    Have checked it with our engineers team, will issue it around nexct Monday, tks for your time.

  • X1 remote freezing 1 year ago

    Sorry for the inconvenience, have passed the problem to our engineers team who will reproduce the problem and solve it asap, tks for your feedback.

  • X1 remote freezing 1 year ago

    Sorry for the inconvenience, have passed the problem to our engineers team who will reproduce the problem and solve it asap, tks for your feedback.

  • X1 remote freezing 1 year ago

    Sorry for the inconvenience, have passed the problem to our engineers team who will reproduce the problem and solve it asap, tks for your feedback.

  • U1 with FireTV and volume buttons not working 1 year ago

    hello, the volume button of the fire tv actually control the TV rather than the firetv itself, suggest use the reassign function to assign the volume keys of other device to the firetv for volume control, FYI, If you need operation video for reference, pls email to service@sofabaton.com