Since the Roku Stick is wirelessly controlled, our U1,U2 does not support it, but the U1 supports most infrared and Bluetooth devices. I took a video for you, hope it can help you better know U1,U2. https://www.youtube.com/watch?v=CyWMCY9Gc1Q 1) 02:45-05:15 How to Add IR Devices-Easiest Way (No original remote needed) (Start 02:45-04:25) Example1: How to add Roku Devices (Start 02:45-04:25) (Start 04:33-05:15) Example2:How to add Samsung Devices 2) 05:36-06:57 How to add Bluetooth Devices---Example1: How to add Firestick We launch a new remote control that supports Roku Stick. If it still can't work, please contact us again and provide your order number. I hope you can understand that U1,U2 may not perfect. We need to put more effects on some functions, such as reassign 、add Bluetooth devices. In order to achieve a balance between quality and function. U1,U2 supports infrared & Bluetooth devices ( Add up to 15 devices ).

Thanks for contacting us, the U2 only supports IR and Bluetooth, not RF!

Thank you for your feedback. Please try to add Brand: Sony Model: XR-65A95L to see if it works properly!

Thanks for contacting us, since the X1 doesn't have a lift to wake up, you'll need to wake up the remote before controlling the device

Thanks for contacting us.Can you provide us with a video? So that we can confirm the problem, once confirmed, we will help you solve it as soon as possible. Would you like to send us your Amazon order number and shipping ，address? So that we can send you a replacement，You can send it to our email address,Service@sofabaton.com

Thanks for contacting us, are you using the Roku Ultra with a WiFi connection? We suggest you try adding Brand : Roku Model : Roku Ultra using IR to see if it works.

Thank you for contacting us! Regarding your suggestion, we will feedback to our engineers to evaluate the feasibility and consider the improvement in the next update, thank you for your support, we will continue to optimize our APP and remote control.

Dear customer, I apologize for the inconvenience. We have released the latest version V40, you can update it to see if it works properly. Open the Sofabaton app -->> Pair with your U2 -->> Update to V40 -->> Go to settings on Sofabaton app -->> Restore factory settings -->> Add your devices again If there is any further issue, please let us know.

Thank you for contacting us! Regarding your suggestion, we will feedback to our engineers to evaluate the feasibility and consider the improvement in the next update, thank you for your support, we will continue to optimize our APP and remote control, regarding the IR blaster, it is recommended to put the terminal of the IR extension cable facing the IR sensor of the device, the IR blaster has the requirement of the direction, and you need to put the terminal facing the IR sensor of the device.

Thank you for your feedback, it should be noted that the hibernation of some versions of APPLE TV requires long press, if you set the activity to close automatically, you need to set turn off in power settings, change the operation from press power immediately to hold for 1s.