Pls kindly provide the model of your sony Tv to us, tks

Sorry for the inconvenience, have let our check if it is possible to add the Hisense 75A6H in our code library, will get back to you soon, tks

hello, below is the answer from our engineers team, pls check: Thank you for your suggestion We will refer to the information you provided if we upgrade in the future. Temporarily X1 does not support local API, we have API of cloud code library, if you are interested, pls send a email to sofabaton@outlook.com who will send it to you, you can take a look and give us some suggestions or feedback, tks

hello, we have isused a new APP for iphone(3.2.5) which has fixed the problem.

About the Fix button you mentioned, for example, if your activity is on and the TV is off (not turned on due to status confusion), you can click fix power, and make off appear green. (If the current one is already green, click twice time) to inform the current device is off, then you can go back to the activity screen and switch to another activity, and it will operate normally. If you feel it is too hard to remember,pls ignore the fix function. The purpose of fixing power is to keep the actual state of the device consistent with the state displayed by the Activity. Another way is pls press the off key to close all the Activities first, and if there is a device open, close it manually in device mode. At this point, all the states are the same, and there will be no conflict when you open the activity. The operation of the remote may be cumbersome, so it is recommended to use the second method directly. We may hide FIX in subsequent firmware versions (if possible, we will also consider simplifying the operation)

Sorry, per the EVPAD , I feel so sorry to tell you that our technical staff did not find the codes in the database library. Suggest try to use the bluetooth mode or manually learning mode to add it. For Bluetooth control devices, please refer to the following steps: Add Bluetooth device: first, add the corresponding Bluetooth device in the APP (if you can't find your device, you can try to select ''other''), then use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect. Manual learning mode, 1.Enter the information for your device. 2.Enter the name of the key you want to learn 3.Follow the instruction in the app to learn form the original remote When learning, the original remote should be pointed toward the circular icon, at a distance of 3-5 inches and perpendicular to the hub surface,

hello, pls try to add it via searching Brand：Samsung Model：UN55AU800D

pls try to add it via searching Brand：Zappiti Model： One 4K HDR

hello, pls try to add it via searching Brand: OPPO, Model: UDP-203, any difference?

Tks for your feedback, we have the same opinion as you, the new user manual is in course of preparation.