• SofaBaton
    • 16releases
    • 2018comments
Comments made
  • Anthem AVM series? 1 year ago

    Pls add the device via searching Brand:Anthem Model:AVM90

  • Power Toggle on Rotel 1 year ago

    pls add it via searching Brand:Rotel Model:RSX-1058

  • why am I having to constantly delete and reinstall X1 app? 1 year ago

    Per the issue, pls exit ( kill) the app , then unplug and plug the hub immediately, then wait for 5 minutes to open the app, and check if the problem still exist or not, tks.

  • Can´t add my devices 1 year ago

    About fire tv, pls click the firetv icon and follow the prompts in the app to add it, tks

  • Can´t add my devices 1 year ago

    For the apple tv, pls click the apple tv icon and follow the prompts in the app to add it. It support bluetooth and infrared , you can choose the method you like. TIPS: If you would like to add it via bluetooth mode , after downloading the database in the app, pls use the original remote control to control your device, enter the Bluetooth search menu, find the SofaBaton X1, and then click Connect.

  • Can´t add my devices 1 year ago

    For the UNE TV, there is a similar databse , pls try to add it via searching: Brand:Arris Model:DCX900

  • Can´t add my devices 1 year ago

    Pls add the device via searching Brand:LG Model:79UG880 Brand:Samsung Model:UBD-M8500 Brand:DIRECTV Model:LKR01-303

  • Remote does not rejoin X1 Hub - LOST HUB 1 year ago

    Sorry for the inconvenicne you meet, below is the answer, pls kindly check: For Step 6-7, because the app found hub after the initial pairing of HUB, but the version has been updated, the wifi will automatically upgrade the configuration, which takes about a few minutes. Therefore, you can't connect it during the period, you may not be able to search it as well even if you exit the app. Step 9-11, lost hub which could be a lost file or a prompt from the transfer terminal when synchronizing the configuration or upgrading the remote's firmware. Of course, the misuse may also cause the unpair. You can re-pair it. Operation is as follows. 1. Open the app, Me---X1 settings ----pair with a new X1-Remote 2. Press and hold the top two keys of the remote control until pairing appears on the screen Tips: suggest press the right button( return) first, then press the left button( off), and hold them for 5-6s, then the remote will enter pairing status. Finally, remote control is custom 2.4G and does not require direct communication with the router. Wi-Fi in HUB, Manufacturer : Espressif Inc. Hostname: espressif

  • Remote does not rejoin X1 Hub - LOST HUB 1 year ago

    Sorry for the inconvenicne you meet, below is the answer, pls kindly check: For Step 6-7, because the app found hub after the initial pairing of HUB, but the version has been updated, the wifi will automatically upgrade the configuration, which takes about a few minutes. Therefore, you can't connect it during the period, you may not be able to search it as well even if you exit the app. Step 9-11, lost hub which could be a lost file or a prompt from the transfer terminal when synchronizing the configuration or upgrading the remote's firmware. Of course, the misuse may also cause the unpair. You can re-pair it. Operation is as follows. 1. Open the app, Me---X1 settings ----pair with a new X1-Remote 2. Press and hold the top two keys of the remote control until pairing appears on the screen Tips: suggest press the right button( return) first, then press the left button( off), and hold them for 5-6s, then the remote will enter pairing status. Finally, remote control is custom 2.4G and does not require direct communication with the router. Wi-Fi in HUB, Manufacturer : Espressif Inc. Hostname: espressif

  • X1 frozen on “Syncing 0%” screen. Remote unresponsive. Reset?? 1 year ago

    Sorry for the inconveneince, per the issue, we suggest pls try to re-pair the remote , steps as below and check if the problem could be solved or not. 1. Open the app, Me---X1 settings ----pair with a new X1-Remote 2. Press and hold the top two keys on the remote until pairing appears on the screen Tips: suggest press the right button(return) first, then press the left button(off) and hold them for 5-6 seconds, the remote will enter the pairing state, tks