Dear Customer, Is the Xione model SCXI11BEI remote control for the Xfinity box? Please note that Xfinity's remote is an RF remote. X1 does not support RF functionality. Additionally, Xfinity's RF signal is only for communication between the remote and the box and cannot be programmed to learn commands. We recommend downloading the box's specific brand and model from the app to test compatibility. (Xfinity has a very small IR receiver, just to the right of the status light.) Normally we have to paste the head of one of our IR blasters (it is in the original package) onto the IR receiving area of this device.

Thank you for your suggestion. We have revised the regional classification into the X Series and U Series.

Update: Apologies for the previous incorrect response. Settings from the X1/X1S cannot be backed up to the X2. Settings from the X2 can only be backed up to another X2.

Dear Customer, Thank you for your suggestion. I will share it with our team to evaluate its feasibility and consider implementing it in our next update.

Dear Customer, Thank you for your suggestion. I will share it with our team to evaluate its feasibility and consider adding this feature in our next update.

Dear Customer, Could you please tell us the model number of your Samsung TV? We'll forward this to our engineers for inspection. Thank you.

Dear Customer, We recommend adding the code available in the code base: Brand: Manhattan Model: T3.R Please note: Do not add codes shared by other users.

Dear customer, Good day! Your device has been added by our engineers. Please try to add it by IR mode to see if it can be used. (Add--Infrared--Search in the database--Type in the brand--model ) Brand：Samsung Model:UE55MU7000

Dear Customer, Thank you for your suggestion. I will share it with our team to evaluate its feasibility and consider whether it can be added in the next update.

Dear Customer, Our engineers have fixed this issue. If you have any other questions, please feel free to contact us.