Dear Customer, Thank you for contacting us and suggesting that you assign the Arrow down button instead of Prog Down to test if the amount works.

Dear customer, Thank you for sharing. Regarding the issue of double click on the button, we also feedback to our engineers to fix this device.Brand:Samsung Model:QE43QN90A Maybe you can also try to re-add a new code to test if the button can work properly.

Thank you for contacting us, about the record button, we have this button in our codebase, you can test if this button works by clicking Sky--Edit--Add/repair buttons in the app.

Thank you for contacting us, if you want to change the order of the commands you can move the order by pressing the icon next to the command

Thank you for contacting us, perhaps you can add this device via infrared by searching for the brand and model number in the code library Add : Brand : Auralic Model : Altair Add--Infrared

Thank you for contacting us, in Activity, the commands that are automatically generated at creation can't be deleted, you can change them in the device (Device--Edit--power setting) and they will be automatically updated in Activity after the changes are made. Regarding your mention that the device will be turned off when switching Activity, CEC may also lead to device switching state conflict, it is recommended to turn off the CEC function of the device. Avoid sending commands to the device via HDMI as well when other devices are turned on/off, this may duplicate with activity commands and lead to control exceptions. Also you mentioned the Back button at the top of the screen, this button is used to control the screen, the Back button to control the device is in the middle of the remote control. Regarding your suggestion, we will also share it with our R&D team. We appreciate it.

Thank you for contacting us, WiFi is only supported by Philips hue, Sonos and Roku, Denon AVR-X3700H can be added via IR.

Thank you for contacting us, our engineers fixed this device, we suggest you remove the device and re-add it to test if it works. Brand：Vu+ Model：Solo 2

Sorry for the inconvenience, could you tell us the brand and model of your TV? Let's check.

Thank you for contacting us, the speaker groupings need to be set up in the SONOS APP itself, this is a system decision by sonos. After setting up the grouping is done, sofabaton add any one speaker can control the overall volume. If the combination is not set in sonos, add different sonos separately with sofabaton to control them individually