Thank you for your suggestion, we will send your suggestion back to our R&D team to assess the feasibility and consider whether to add this feature in a future update.

Unfortunately, our technical staff was unable to find the codes in the database. There are 3 ways for you reference if they can make your devices function properly. 1.Bluetooth Mode(such as Other, Android TV and so on) 2.IR Learning Mode 3.Trimming method The specific operation process can also refer to the following link: https://www.youtube.com/watch?v=vCQ8Tr0Ar6U&t=19s If you have any questions or concerns, feel free to contact us.

Ok, thanks for the reminder, we will check and continue to optimize and fix the issue in subsequent upgrades. There are other users with the help of HA's emulated_roku, which allows sofabaton to discover home assistant, you can also refer to it. If you only need remote control for individual commands, IP control may be simpler, but if you need a lot of operations, emulated_roku may be more appropriate https://www.home-assistant.io/integrations/emulated_roku. Also can you tell us the email you use to log into the app? We'll feed it back to the R&D team to check it out. You can also send it to our email. service@sofabaton.com

Thank you for contacting us, for the get request, that parameter is directly spelled out in the URL above, it is not written in the request body (body) to fill in the try, similar to this http://192.168.6.198:xxxx? test=value

Sorry for the inconvenience, could you tell us the brand and model of the device you added? We'll feed it back to our engineers to fix it.

Dear Customer, Sorry for the inconvenience. Because the signal of X series is sent out from the hub, the remote control itself has no IR signal. And xbox is the device itself, the IR receiving range is narrower. We suggest you to use the hub close to the xbox, or use IR blaster to connect to the hub, and connect the other end to the IR signal emitting area of the xbox.

I apologize for this, our engineers are working on fixing this issue. 1. Appreciate it if replacing the batteries with a new pair and have one more test. 2. If fails, kindly reset our U2 system in our app with the below routine: click on the 3 dots on the top left corner of the ”device“ page of our app, then select "Setting", and go for "Restore factory settings"； re-add one device only at the app and make a test then. 3. If fails, kindly take a photo on the QR code of our remote for our rference, Could you send us a QR code to our email address? Or send it to us through the app, contact support on the website. service@sofabaton.com

Thank you for contacting us, if the power off button doesn't work, you can click on the device in the APP: Microsoft Xbox Series X --Edit --Add/repair commands, select power off --edit. It is possible to fix this button by learning from the original remote or select the suitable command from the cloud.

Dear customer, if the Activity is not switching to the correct source, these methods may help you, https://www.sofabaton.com/faq/switched-to-the-wrong-inputs/.

Dear customer, sorry for the inconvenience, if the hub is too far away from the remote control it may cause lost hub. if it shows lost hub, you may try to move the hub and the remote control a little bit closer together, and then re-pair the hub and the remote control and it will work normally.