Thanks for posting the detailed troubleshooting procedure. I have managed to synchronise the activities.

Hi, my hub is in. Version 13 and my remote in version 11. I am facing the same issue.with regular loss of connection. Accessing the hub through the app and the remote will connect back. Is there an upgraded version of the hub that is addressing this issue. Reading at many posts, it seems to be a regression, reported several month ago. So i am wondering why it has not been corrected yet ?

I can see from different thread that there was a « Fix » option that has been hidden in subsequent firmware versions. Is there a plan to reintroduce a Fix or Repair option on the remote ?

What about adding compatibility with Samsung TV The Frame QA75LS03BAWXXY.

Sorry. This is not exactly what I need. Is it possible to copy a command from one remote to another one? Alternatively how can I ask SofaBaton to add the working Back command to the cloud data My TV is the Samsung The Frame QA75LS03BAWXXY Cheers

The Exit doesn’t work. But I manage to configure a new remote from scratch through command testing. Found 1 Back command which works. Given that it will be a bit of work to learn all command, I am looking at a way to configure that Back key into my original Samsung TV remote. Any idea if possible ?