As mentioned in the original post. The transmitter and device are in plain view of each other. It doesn't matter where the hub is placed. Right in front of it and it still doesn't work properly. Unusable from the remote, but works perfectly from the mobile APP. Even though it sends the commands from the same transmitter(hub). This isn't because the hub cannot communicate properly with the device as placed, because the app works quickly and smoothly. It only fails via the x1 remote control. In such a case the odd command works, but it is sluggish and most of the time it doesn't work at all.