I also attempted to adjust the device in the app using the new, “Command repeats” settings, but no matter which I option I picked the key response issue continued. Your team had the perfect recipe in firmware 9 for my particular setup, and had done something to correct the Xfinity XG1-P issue. Hopefully it’s something you can fix again…or add the ability in the app to select a previous firmware.

The v9 firmware worked perfectly with my Xfinity cable box, but unfortunately every other version, including the latest (v10) have suffered from the same unrecognized command issue. The fix in v9 was immediate and obvious, not sure what they did in v10 but the issue returned. For about two weeks the X1 had replaced 5 remotes, but sadly the Xfinity had to come back out of the drawer.

To follow up on this. Hub firmware 9 fixed all issues with the Xfinity device. The X1 was working exactly as expected. In fact the X1 had finally replaced all 5 of my previous remotes. Unfortunately after updating to hub firmware 10, the Xfinity key response problems returned. I’ve attempted to adjust using the Command repeats settings (tried all of them), but the key response issue continues. Your team had the perfect recipe in firmware 9 for my particular setup, and had done something which did correct the Xfinity issue. Hopefully it’s something you can fix again…or add the ability in the app to choose a previous firmware.

I was having the exact same problem with my Sony a80j, however, the latest update resolved this problem without any changes to my devices/activities. That being said I still experience this issue in my xfinity cable box device/activity.