×
Login
Nickname
Password
Login
X1
U1
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
What's In The Box
1
Another Suggestion
instructions
2
Documentation Needs Help
Documentation
1
Documentation Needs Help
Drawings
1
Documentation Needs Help
v9
2
Remote firmaware Update v9
IR control problems
1
Sony XR-77A80J TV and OPPO control problems
WiFi Control
1
Add WiFi control of Sony TV’s
app request
1
Request: An App for Athom Homey Pro - home automation
Unsupported device
1
Zappiti media players
Google home Support
1
Still no Support for Google Home
1
...
59
60
61
...
89
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Activities like it?
2.
X1S Hub Connection Issues
3.
Inconsistent Operation with Xfinity XG2V2 DVR
4.
Programing the DirecTV Commands
5.
HDMI switcher
6.
Foxtel
Latest comments
Please provide support for Bang & Olufsen Beo 4 Remote
Please provide support for Meridian G68 Processor
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.