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Tags: x1 total 69 .
Can't access Hub from updated App
Updated sofabaton app on android to 3.2.1 and now I can't access the hub. App loads and see's the hub on wifi but when I cl...
rmarin2
1 year ago
777
2
X1: Possibility to manually add/edit codes?
Hi! Is it possible to manually add/edit codes (commands for a device, that is)? In my case, the controlled device (VU+ set-...
kapakka
1 year ago
1027
3
X1 remote sleep issue
Just purchased X1 and with latest update applied, remote goes back to main screen after an activity is selected. This makes...
rmarin2
1 year ago
1073
4
Unable to download code base for ORtek VRC-1100
I've been trying to add my "ORtek VRC-1100" remote control to the X1 (it's used to control a raspberry pi). Whenever I try ...
Patriq
1 year ago
1206
5
Post Update Button Delay
Is anyone else having issues with button press delays after the newest update? Specifically with AT&T UVerse (Arris VIP...
runnerz2k
1 year ago
920
8
Nubert NuControl preamp / Volume button problems
I've added the NuControl by Selflerning mode of the X1 hub. All added buttons are working fine, the only exception are the ...
sofabskn
1 year ago
654
3
IR LEDs / Cables at X1
What is the difference between the two Cables with LEDs? Why is there one cable with one LED and one Cable with two LEDs? I...
Pioneer
1 year ago
1132
2
Problem with learning function
Hi all, Hoping someone has encountered this issue. The feature to learn a command from the remote seems to work for me. It ...
Patriq
1 year ago
3591
15
New X1 update
4-11-2022 New update from Sofabaton for the new X1 remote. I, like many other people, have had numerous issues with my remo...
jbonham
1 year ago
3301
6
X1 Hub, Blinking/Solid Red Light
My X1 unit was working at first, now the hub will have a blinking then solid red light. All the manual says is, that it is ...
punkzilla
1 year ago
1104
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Looking to buy, need to know if supports my hdmi matrix.
2.
U2 Double commands and slow volume
3.
JSON body is being quoted for virtual IP device
4.
Sofabaton U2
5.
Anyone having luck with Pure Theatre Projector Lift ?
6.
Not e nough keys to make a macro? Or is there a work around?
Latest comments
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.
The solution above if for X1. I had the same problem in my 2 year old U2 and was able to fix it, but the process is slightly different. The case is held together by 7 screws, 5 in the battery compartment and 2 under the rubber foot at the other end. Once those are removed, the two case parts can be separated using a thin plastic wedge to pop it apart at a few snap in spots along the sides. Note that there is a co-ax antenna cable attached to the back and plugged into the circuit board which must be unplugged. Next, there are screws holding the circuit board in place. It is not necessary to disconnect the display. Finally, I sprayed the sensor at the end of the scroll wheel with DeoxIT D-5 which I had on hand. Obviously the sensor is a bad component, hopefully the manufacturer has learned their lesson.
FWIW, I was able to solve this similar to the Node-red solution above, but just using a Home Assistant webhook. http://bbs.sofabaton.com:8091/post/1897
For Home Assistant I added a web hook that takes the incorrectly serialized JSON, deserializes it and forwards it. This is the yaml for the "Then Do" ``` action: remote.send_command target: entity_id: "{{ (trigger.json | from_json).entity_id }}" data: command: "{{ (trigger.json | from_json).command }}" num_repeats: 2 delay_secs: 0 hold_secs: 0 ```