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  • Tags: x1 total 69 .
  • Can't access Hub from updated App

    Updated sofabaton app on android to 3.2.1 and now I can't access the hub. App loads and see's the hub on wifi but when I cl...
    • rmarin2
    • 1 year ago
    • 804
    • 2
  • X1: Possibility to manually add/edit codes?

    Hi! Is it possible to manually add/edit codes (commands for a device, that is)? In my case, the controlled device (VU+ set-...
    • kapakka
    • 1 year ago
    • 1102
    • 3
  • X1 remote sleep issue

    Just purchased X1 and with latest update applied, remote goes back to main screen after an activity is selected. This makes...
    • rmarin2
    • 1 year ago
    • 1188
    • 4
  • Unable to download code base for ORtek VRC-1100

    I've been trying to add my "ORtek VRC-1100" remote control to the X1 (it's used to control a raspberry pi). Whenever I try ...
    • Patriq
    • 1 year ago
    • 1278
    • 5
  • Post Update Button Delay

    Is anyone else having issues with button press delays after the newest update? Specifically with AT&T UVerse (Arris VIP...
    • runnerz2k
    • 1 year ago
    • 953
    • 8
  • Nubert NuControl preamp / Volume button problems

    I've added the NuControl by Selflerning mode of the X1 hub. All added buttons are working fine, the only exception are the ...
    • sofabskn
    • 1 year ago
    • 687
    • 3
  • IR LEDs / Cables at X1

    What is the difference between the two Cables with LEDs? Why is there one cable with one LED and one Cable with two LEDs? I...
    • Pioneer
    • 1 year ago
    • 1149
    • 2
  • Problem with learning function

    Hi all, Hoping someone has encountered this issue. The feature to learn a command from the remote seems to work for me. It ...
    • Patriq
    • 1 year ago
    • 3795
    • 15
  • New X1 update

    4-11-2022 New update from Sofabaton for the new X1 remote. I, like many other people, have had numerous issues with my remo...
    • jbonham
    • 1 year ago
    • 3402
    • 6
  • X1 Hub, Blinking/Solid Red Light

    My X1 unit was working at first, now the hub will have a blinking then solid red light. All the manual says is, that it is ...
    • punkzilla
    • 1 year ago
    • 1159
    • 1
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. X1 Hub Upgrade Already!
  • 4. How to program macros?
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. Arris AX013NC
  • 2. Need support for WiiM Ultra
  • 3. Philips 77OLED950
  • 4. Samsung GQ55Q9FNG for X1S
  • 5. U1 error adding
  • 6. App 4.0.1

Latest comments

  • I have the same problem. Did this get solved?
  • Thank you.
  • Dear Customer. For your device, kindly add it using the following code in our APP: (Add → Infrared → Search in the database → Type in the brand → model) Brand: Arris Model: AX013ANC
  • Dear customer, Unfortunately, our technical staff was unable to find the codes in the database. There are 3 ways for you reference if they can make your devices function properly. 1.Bluetooth Mode(such as Other, Android TV and so on) When adding a device, select Bluetooth -- Other/Android TV, download the code, then open your device's Bluetooth settings and find Sofabaton to pair. 2.IR Learning Mode When adding a device, select Infrared -- Learn from original remote control.3.Trimming method The specific operation process can also refer to the following link: https://www.youtube.com/watch?v=vCQ8Tr0Ar6U&t=19s
  • We apologize, but unfortunately our engineers are unable to add your device's code. If your original remote has these buttons, please try learning them via infrared.
  • Tried that model and although most keys work the HDMI Inputs (and others) do not, I have tried many other Philips models also with no success, please add as a separate model with the correct codes for all buttons.
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