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  • Tags: x1 total 69 .
  • Playstation 4 (PS4) integration

    Hi All! Because my Harmony remote is not editable anymore, Sofabaton X1 hub remote was the replacement device I've ordered....
    • ErikDS
    • 3 month ago
    • 187
    • 2
  • scroll wheel issue - DIY fix

    first check with support if you remote is fixable under warrantly.  support said my remote is no longer under warranty...
    • vajonam
    • 6 month ago
    • 647
    • 2
  • X1S activities long press volume down not working

    I have an X1S.  So far everything is working quite well.  However I use activies for almost all of my setups.&nbs...
    • Kwolok
    • 7 month ago
    • 535
    • 11
  • Double clicking issue to get each action to work on X1 remote?

    How do I fix the double clicking issue required to get each action to work that I have with my X1 remote?
    • ScottH
    • 1 year ago
    • 355
    • 1
  • New X1S

    Hello, Is there a trade-in program for X1S upgrade from X1? Cheers Chris
    • chrizy
    • 1 year ago
    • 387
    • 2
  • Adding other smart devices in learning like and add icons too!

    Please add other smart devices in learning like air purifier. I can do this with U2 but not in X1. The devices type are VER...
    • tmptsmph
    • 1 year ago
    • 709
    • 1
  • SOLVED - Cannot add Roku 3820X streaming Stick to X1

    I just purchased an X1 from Amazon to replace an old Harmony remote. I was able to add my TV and AV receiver without issue....
    • dkremer
    • 1 year ago
    • 734
    • 2
  • User-Created Device Database?

    I have a proposal for you for an enhancement. Please create a "user device database" (separate from your official device DB...
    • dcsaul
    • 1 year ago
    • 692
    • 2
  • Vidéotron Helix (White setup box)

    Hello there. I have the Vidéotron setup box. While I can find the remote on the database, most command won't work. Also, I ...
    • INV1CTUS
    • 1 year ago
    • 433
    • 2
  • Need to press the off button twice all the time on X1 remote.

    So I received my X1 remote about a week ago, and I've noticed that I need to press the off button every single time I want ...
    • MARl0
    • 1 year ago
    • 298
    • 1
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
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  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. Arris AX013NC
  • 2. Need support for WiiM Ultra
  • 3. Philips 77OLED950
  • 4. Samsung GQ55Q9FNG for X1S
  • 5. U1 error adding
  • 6. App 4.0.1

Latest comments

  • I have the same problem. Did this get solved?
  • Thank you.
  • Dear Customer. For your device, kindly add it using the following code in our APP: (Add → Infrared → Search in the database → Type in the brand → model) Brand: Arris Model: AX013ANC
  • Dear customer, Unfortunately, our technical staff was unable to find the codes in the database. There are 3 ways for you reference if they can make your devices function properly. 1.Bluetooth Mode(such as Other, Android TV and so on) When adding a device, select Bluetooth -- Other/Android TV, download the code, then open your device's Bluetooth settings and find Sofabaton to pair. 2.IR Learning Mode When adding a device, select Infrared -- Learn from original remote control.3.Trimming method The specific operation process can also refer to the following link: https://www.youtube.com/watch?v=vCQ8Tr0Ar6U&t=19s
  • We apologize, but unfortunately our engineers are unable to add your device's code. If your original remote has these buttons, please try learning them via infrared.
  • Tried that model and although most keys work the HDMI Inputs (and others) do not, I have tried many other Philips models also with no success, please add as a separate model with the correct codes for all buttons.
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