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Tags: update total 10 .
Adding other smart devices in learning like and add icons too!
Please add other smart devices in learning like air purifier. I can do this with U2 but not in X1. The devices type are VER...
tmptsmph
1 year ago
709
1
would like an update on my request- might need to return
I am getting frustrated at the lack of updates)response for my request. I would like to see how to make this remote compati...
angleize
1 year ago
761
1
Can't connect the x1-remote to anything
In the early year my hub and the x1 remote worked for a couple days quite well. Since a firmware-update I'm not able to do ...
mdressler
1 year ago
1008
2
Upgrading X1 Hub and Remote in an Unifi managed network
Unifi managed network with threat management enabled will block downloading update files from Sofabaton server at 52.37.225...
oh2th
1 year ago
809
1
Remote firmaware Update v9
Hello, Ever since remote firmware update v9 came out, it has been stuck in the app to install again and again. No matter wh...
Gabonix
1 year ago
1823
5
X1 Update - long presses not working
Just did the latest X1 updates, and now my long press auto repeats no longer work. It just acts like a short press. This in...
jbl123
1 year ago
1887
11
No more Long Press after update
Hi, after updating to latest firmare, long press, on any activity, is not working anymore. I allready made a reset of my hu...
HappyHippo
1 year ago
1056
9
After latest X1 Remote Update Activity keys do not work
After installing the latest X1 Remote update the lower keys on the remote no longer work. The upper (Global) keys work fine...
aestes
1 year ago
971
4
Post Update Button Delay
Is anyone else having issues with button press delays after the newest update? Specifically with AT&T UVerse (Arris VIP...
runnerz2k
1 year ago
953
8
New X1 update
4-11-2022 New update from Sofabaton for the new X1 remote. I, like many other people, have had numerous issues with my remo...
jbonham
1 year ago
3402
6
1
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Latest comments
I have the same problem. Did this get solved?
Thank you.
Dear Customer. For your device, kindly add it using the following code in our APP: (Add → Infrared → Search in the database → Type in the brand → model) Brand: Arris Model: AX013ANC
Dear customer, Unfortunately, our technical staff was unable to find the codes in the database. There are 3 ways for you reference if they can make your devices function properly. 1.Bluetooth Mode(such as Other, Android TV and so on) When adding a device, select Bluetooth -- Other/Android TV, download the code, then open your device's Bluetooth settings and find Sofabaton to pair. 2.IR Learning Mode When adding a device, select Infrared -- Learn from original remote control.3.Trimming method The specific operation process can also refer to the following link: https://www.youtube.com/watch?v=vCQ8Tr0Ar6U&t=19s
We apologize, but unfortunately our engineers are unable to add your device's code. If your original remote has these buttons, please try learning them via infrared.
Tried that model and although most keys work the HDMI Inputs (and others) do not, I have tried many other Philips models also with no success, please add as a separate model with the correct codes for all buttons.