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Tags: update total 10 .
Adding other smart devices in learning like and add icons too!
Please add other smart devices in learning like air purifier. I can do this with U2 but not in X1. The devices type are VER...
tmptsmph
1 year ago
528
1
would like an update on my request- might need to return
I am getting frustrated at the lack of updates)response for my request. I would like to see how to make this remote compati...
angleize
1 year ago
730
1
Can't connect the x1-remote to anything
In the early year my hub and the x1 remote worked for a couple days quite well. Since a firmware-update I'm not able to do ...
mdressler
1 year ago
903
2
Upgrading X1 Hub and Remote in an Unifi managed network
Unifi managed network with threat management enabled will block downloading update files from Sofabaton server at 52.37.225...
oh2th
1 year ago
757
1
Remote firmaware Update v9
Hello, Ever since remote firmware update v9 came out, it has been stuck in the app to install again and again. No matter wh...
Gabonix
1 year ago
1710
5
X1 Update - long presses not working
Just did the latest X1 updates, and now my long press auto repeats no longer work. It just acts like a short press. This in...
jbl123
1 year ago
1680
11
No more Long Press after update
Hi, after updating to latest firmare, long press, on any activity, is not working anymore. I allready made a reset of my hu...
HappyHippo
1 year ago
1009
9
After latest X1 Remote Update Activity keys do not work
After installing the latest X1 Remote update the lower keys on the remote no longer work. The upper (Global) keys work fine...
aestes
1 year ago
842
4
Post Update Button Delay
Is anyone else having issues with button press delays after the newest update? Specifically with AT&T UVerse (Arris VIP...
runnerz2k
1 year ago
920
8
New X1 update
4-11-2022 New update from Sofabaton for the new X1 remote. I, like many other people, have had numerous issues with my remo...
jbonham
1 year ago
3301
6
1
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Looking to buy, need to know if supports my hdmi matrix.
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Not e nough keys to make a macro? Or is there a work around?
Latest comments
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.
The solution above if for X1. I had the same problem in my 2 year old U2 and was able to fix it, but the process is slightly different. The case is held together by 7 screws, 5 in the battery compartment and 2 under the rubber foot at the other end. Once those are removed, the two case parts can be separated using a thin plastic wedge to pop it apart at a few snap in spots along the sides. Note that there is a co-ax antenna cable attached to the back and plugged into the circuit board which must be unplugged. Next, there are screws holding the circuit board in place. It is not necessary to disconnect the display. Finally, I sprayed the sensor at the end of the scroll wheel with DeoxIT D-5 which I had on hand. Obviously the sensor is a bad component, hopefully the manufacturer has learned their lesson.
FWIW, I was able to solve this similar to the Node-red solution above, but just using a Home Assistant webhook. http://bbs.sofabaton.com:8091/post/1897
For Home Assistant I added a web hook that takes the incorrectly serialized JSON, deserializes it and forwards it. This is the yaml for the "Then Do" ``` action: remote.send_command target: entity_id: "{{ (trigger.json | from_json).entity_id }}" data: command: "{{ (trigger.json | from_json).command }}" num_repeats: 2 delay_secs: 0 hold_secs: 0 ```