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Tags: update total 10 .
Adding other smart devices in learning like and add icons too!
Please add other smart devices in learning like air purifier. I can do this with U2 but not in X1. The devices type are VER...
tmptsmph
1 year ago
384
1
would like an update on my request- might need to return
I am getting frustrated at the lack of updates)response for my request. I would like to see how to make this remote compati...
angleize
1 year ago
699
1
Can't connect the x1-remote to anything
In the early year my hub and the x1 remote worked for a couple days quite well. Since a firmware-update I'm not able to do ...
mdressler
1 year ago
789
2
Upgrading X1 Hub and Remote in an Unifi managed network
Unifi managed network with threat management enabled will block downloading update files from Sofabaton server at 52.37.225...
oh2th
1 year ago
727
1
Remote firmaware Update v9
Hello, Ever since remote firmware update v9 came out, it has been stuck in the app to install again and again. No matter wh...
Gabonix
1 year ago
1542
5
X1 Update - long presses not working
Just did the latest X1 updates, and now my long press auto repeats no longer work. It just acts like a short press. This in...
jbl123
1 year ago
1372
11
No more Long Press after update
Hi, after updating to latest firmare, long press, on any activity, is not working anymore. I allready made a reset of my hu...
HappyHippo
1 year ago
968
9
After latest X1 Remote Update Activity keys do not work
After installing the latest X1 Remote update the lower keys on the remote no longer work. The upper (Global) keys work fine...
aestes
1 year ago
711
4
Post Update Button Delay
Is anyone else having issues with button press delays after the newest update? Specifically with AT&T UVerse (Arris VIP...
runnerz2k
1 year ago
879
8
New X1 update
4-11-2022 New update from Sofabaton for the new X1 remote. I, like many other people, have had numerous issues with my remo...
jbonham
1 year ago
3218
6
1
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Media Player: Long press and scrolling not working
2.
Hisense TV
3.
X2
4.
Change Wifi network
5.
X1S - Virgin 360
6.
X1s off button
Latest comments
The Rosewill remote says RRC-126 and in another place RR6.
I use to stream from a computer with NextPVR. I use either a Rosewill remote or a Logitech remote. It opens everything fine including the computer app, but when I use the Sofabaton to go up and down in the menu it will move once and then if you hit the same up or down key it does not move until I hit a different key. Tried setting a new device using either the Rosewill or Logitech remote to learn the up and down keys had the same problem. Tried repairing the original device up by using the old remotes and now goes up one sits a second and then jumps about 3 and then nothing.
Thank you for contacting us. Sorry, the commands in the Bluetooth code library are fixed , and cannot be added at this time. We suggest you to add them by infrared. There are more buttons in the IR code base.
I have several U1's and U2's and honestly think when connected as a Bluetooth remote, they are fantastic, easy to setup and scale the most complex home media centers down to one remote. But I know exactly the frustration the OP has with the U2 scroll wheel. It's become a real problem over the last 6 months for me on 2 of the 3 U2’s I have, to the point of wanting to throw it across the room. But @Distox has nailed the fix, open it up (which is easy, non-destructive and only takes a few minutes), then spray the wheel sensor with electrostatic contact cleaner a few times while rolling the wheel back and forth and it solves the issue. Hopefully this is a permanent fix but if I have to do it once a year no biggie.
Dear Customer, Thank you for contacting us, X2 is under development and expected to be released in July. Thank you for your support of our products!
Thanks for contacting us, switching WiFi does not lose settings, the X series information is stored in the hub and as long as you don't reset the hub you won't lose settings. You can switch to another Sofabaton remote by tapping Me - in the app. Then click setup new hub to reconnect the hub and select a new WiFi for the hub.