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Tags: update total 10 .
Adding other smart devices in learning like and add icons too!
Please add other smart devices in learning like air purifier. I can do this with U2 but not in X1. The devices type are VER...
tmptsmph
7 month ago
235
1
would like an update on my request- might need to return
I am getting frustrated at the lack of updates)response for my request. I would like to see how to make this remote compati...
angleize
1 year ago
664
1
Can't connect the x1-remote to anything
In the early year my hub and the x1 remote worked for a couple days quite well. Since a firmware-update I'm not able to do ...
mdressler
1 year ago
663
2
Upgrading X1 Hub and Remote in an Unifi managed network
Unifi managed network with threat management enabled will block downloading update files from Sofabaton server at 52.37.225...
oh2th
1 year ago
687
1
Remote firmaware Update v9
Hello, Ever since remote firmware update v9 came out, it has been stuck in the app to install again and again. No matter wh...
Gabonix
1 year ago
1338
5
X1 Update - long presses not working
Just did the latest X1 updates, and now my long press auto repeats no longer work. It just acts like a short press. This in...
jbl123
1 year ago
1047
11
No more Long Press after update
Hi, after updating to latest firmare, long press, on any activity, is not working anymore. I allready made a reset of my hu...
HappyHippo
1 year ago
927
9
After latest X1 Remote Update Activity keys do not work
After installing the latest X1 Remote update the lower keys on the remote no longer work. The upper (Global) keys work fine...
aestes
1 year ago
562
4
Post Update Button Delay
Is anyone else having issues with button press delays after the newest update? Specifically with AT&T UVerse (Arris VIP...
runnerz2k
1 year ago
841
8
New X1 update
4-11-2022 New update from Sofabaton for the new X1 remote. I, like many other people, have had numerous issues with my remo...
jbonham
1 year ago
3132
6
1
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Latest comments
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.
I have same issue, Verizon just upgraded my Motorola STB to this Android TV based Fios tv mini model F3544K49203, same issue channel up and down and guide command do not work over Bluetooth Most of the actions do not work with this new STB. I was able to pair it with the remote but key functions do not work.