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Tags: u2 total 33 .
U2 won't pair with Amazon Fire Cube
I have 2 problems with my back-lit U2. (I'll keep them seperated in two threads, as they are not related.) When trying to p...
rheilke
1 month ago
91
1
U2 screen dead
Hi. My SofaBaton U2, ordered August 29, 2025 has lost it's screen (gone dark). It is just past the Amazon return period. Li...
rheilke
2 month ago
128
2
Nvidia Shield Pro 2017 - U2 - Almost no Buttons Working
Hello, I recently got a U2 and I'm a bit disappointed that hardly any of the buttons work after the site advertises compati...
eloquent4119
6 month ago
287
5
U2 Double Click Issue
Howdy, I just recieved my Sofabaton U2 remote. I purchased a U1 about a year ago but it was so complicated I stopped...
Boomer
1 year ago
1348
7
Assigning Volume to TV from Fire TV
I just received my U2. I was wondering if it is possible to assign the up and down volume as well as power button to the TV...
mig1980
1 year ago
273
2
U2 scroll wheel works intermittently
I have had a U2 for several months and find it really useful (and easy to program). However, the scroll wheel occasionally ...
Sofaspud
1 year ago
435
3
Adding other smart devices in learning like and add icons too!
Please add other smart devices in learning like air purifier. I can do this with U2 but not in X1. The devices type are VER...
tmptsmph
1 year ago
759
1
Pairing to Verizon Fios Mini
I am just wondering if it's possible to pair the U2 remote to a Verizon Fios Mini STB via bluetooth?
yankeefan1188
1 year ago
2065
11
Out of Memory error after deleting and re-adding device
My U2 was updated to the latest V41 firmware this morning and now after seeing some errors assigning macros I decided to de...
Faceman
1 year ago
284
2
Defect: Sofabaton U2 Learning method
To program a key you must press and hold the key on the original remote. For example. If I press and hold Volume Up on the ...
XJW01
1 year ago
285
3
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Latest comments
summary, a bit like the custom activity power issue, the custom input selection has serious defects that both corrupts the detail of an input selection requirement, but also doesn't trigger even one click of the corrupted sequence at all.
P.s. when creating activity I do also add the input selection requirement to the activity. The other thing I notice is no matter how many times I do that, if i open the startup configuration on the activity, it always seems to default to "do not switch sources"
Hello Yes controller is fully upgraded I'll email screenshots of what I suspect might be the cause to the email thread that I have with you. In summary I don't think the input sequence is saved properly at all. I can configure Input And then (below is assuming your zero is actually position one, but I have tried also starting from 0) 1 2 3 4 5 6 7 8 9 0 And then weirdly you ask for a select command, which isn't actually needed when doing numerical affect. But whatever, for now while debugging let's put in "ok". (That's separate defect, requirement to select shouldn't be needed if doing numerical settings, that would be needed for your other two options of cursor up/down and then ok) I then name the inputs as above. Finally I tell Sofabaton that the player defaults to first setting when first letter on, butremembers last setting while powered. Needless to say it doesn't work. Not even the "input" button is pressed to bring up the menu. The activity switch isn't selected at all. But this is where I think the issue resides. If I now go in to configure the page it's lost the ones 0,1,2,3,4,5,6,7,8,9,0 entirely !
Dear Customer, Thank you for your detailed and professional feedback. I will share this issue with our Unity team for review. We will test the problem and work on a solution. By the way, have you upgraded your X2, remote control, and hub to version V5? If possible, please share your Activity startup sequence and shutdown sequence with us via email. This will help our team conduct further testing. Thank you.
Thank you for acknowledging my request Best regards
On the remote control, within the Activity interface, there is a ? button. Currently, this button has no function. We will add functionality to this ? button in future updates, enabling repair features on the remote control.