×
Login
Nickname
Password
Login
X1
U1
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
Tags: u2 total 33 .
U2 won't pair with Amazon Fire Cube
I have 2 problems with my back-lit U2. (I'll keep them seperated in two threads, as they are not related.) When trying to p...
rheilke
yesterday
10
1
U2 screen dead
Hi. My SofaBaton U2, ordered August 29, 2025 has lost it's screen (gone dark). It is just past the Amazon return period. Li...
rheilke
27 day ago
94
2
Nvidia Shield Pro 2017 - U2 - Almost no Buttons Working
Hello, I recently got a U2 and I'm a bit disappointed that hardly any of the buttons work after the site advertises compati...
eloquent4119
4 month ago
235
5
U2 Double Click Issue
Howdy, I just recieved my Sofabaton U2 remote. I purchased a U1 about a year ago but it was so complicated I stopped...
Boomer
11 month ago
1130
7
Assigning Volume to TV from Fire TV
I just received my U2. I was wondering if it is possible to assign the up and down volume as well as power button to the TV...
mig1980
1 year ago
246
2
U2 scroll wheel works intermittently
I have had a U2 for several months and find it really useful (and easy to program). However, the scroll wheel occasionally ...
Sofaspud
1 year ago
396
3
Adding other smart devices in learning like and add icons too!
Please add other smart devices in learning like air purifier. I can do this with U2 but not in X1. The devices type are VER...
tmptsmph
1 year ago
663
1
Pairing to Verizon Fios Mini
I am just wondering if it's possible to pair the U2 remote to a Verizon Fios Mini STB via bluetooth?
yankeefan1188
1 year ago
1824
11
Out of Memory error after deleting and re-adding device
My U2 was updated to the latest V41 firmware this morning and now after seeing some errors assigning macros I decided to de...
Faceman
1 year ago
258
2
Defect: Sofabaton U2 Learning method
To program a key you must press and hold the key on the original remote. For example. If I press and hold Volume Up on the ...
XJW01
1 year ago
259
3
1
2
3
4
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
How to program macros?
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Software won't close training with original remote
2.
U2 won't pair with Amazon Fire Cube
3.
U1 remotes not turning on tv's
4.
Device not in lists TELUSTV-24S
5.
How to reset X1S hub
6.
XGIMI Horizon 20
Latest comments
I know it is infrared only . As for saving other learned commands, that is precisely what it won't do. Volume up/down are the only two buttons that stick; everything else gets tossed.
We apologize, but the software cannot force the saving of learned commands. You may first save other commands that have been successfully learned. Regarding the learning function, it can only learn infrared signals from remote controls. If a remote control or button uses Bluetooth signals, it cannot be learned.
We apologize for the inconvenience. If you are unable to pair with the Amazon Fire Cube, we recommend restarting both the Amazon Fire Cube and the remote control (remove and reinsert the batteries). Then download the Bluetooth code again, and proceed with pairing after the download completes. If your device is displaying that it has previously been connected to Sofabaton in the Bluetooth settings, it is recommended that you cancel the previous pairing before proceeding with a new connection. To do this, navigate to your device’s Bluetooth settings, select the option to unpair or forget the Sofabaton remote, and then restart the pairing process by searching for Sofabaton and following the instructions to complete the pairing.
We apologize for the inconvenience. Did you pair it with your Fire TV via Bluetooth? If it's connected via Bluetooth, we recommend restarting your Fire TV. Then try pairing again to see if it works properly.
Has anyone sorted this out yet or has Sofabaton responded? I can set up the Arris 5662w on my X1s only through IR, but it is missing commands, specifically the "last" button. It can't learn it from the original remote because that remote is bluetooth.
Unfortunately, our technical staff was unable to add the codes in the database. There are 3 ways for you reference if they can make your devices function properly. 1.Bluetooth Mode(such as Other, Android TV and so on) When adding a device, select Bluetooth -- Other or Android TV. 2.IR Learning Mode 3.Trimming method The specific operation process can also refer to the following link: https://www.youtube.com/watch?v=vCQ8Tr0Ar6U&t=19s