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  • Windows Media Center Remote not working

    I have a Windows Media Center remote which is fairly old, but which I'm still using today because it has a really great IR ...
    • kees1869
    • X Series
    • 1 year ago
    • 626
    • 2
  • Remote to control TV, Apple TV, & Hypex FA123

    I have a modest home theater setup: LG OLED655C8PUA TV Apple TV as streaming source Hypex FA123 amps (connected by optical...
    • AlphaSquared
    • X Series
    • 1 year ago
    • 471
    • 2
  • Dog ate my X1 Remote...

    Is there anyway to purchase just a replacement remote? Does the warranty cover "Acts of Dog" ?
    • zjed42
    • X Series
    • 1 year ago
    • 549
    • 1
  • Brand new Sofabaton X1 Remote - Frozen on "Syncing 0%"

    No reset... not "top two buttons"... not functioning. Any ideas?
    • arcticflea
    • X Series
    • 1 year ago
    • 426
    • 1
  • Online library of devices & keys

    Is there any way to browse the library of devices and the key mappings we can browse online?
    • CCVirginia
    • U Series
    • 1 year ago
    • 936
    • 1
  • Samsung TV UN50NU6900FXZA

    Just bought the U1 and when I add my TV I get an error code - red ! in parentheses -. Any ideas on what I do next?  I ...
    • dyanlee
    • U Series
    • 1 year ago
    • 508
    • 1
  • Cannot add AppleTV

    I am trying to add my AppleTV to the U1 and I am encountering a consistent App crash. I get to the step where the bluetooth...
    • ajones
    • U Series
    • 1 year ago
    • 792
    • 1
  • Problem with fire stick

    I am trying to setup a 4K fire TV (stick) with my Sofabaton U1 remote.  I had it connected, to the fire stick (fire TV...
    • Shannon
    • U Series
    • 1 year ago
    • 2282
    • 1
  • U1 not pairing

    So your company responded to another customer with the same problem of their U1 not pairing. The response was,  SofaBa...
    • Gasmike91
    • U Series
    • 1 year ago
    • 945
    • 2
  • X1 high pitch noise

    I’ve had the X1 remote for about a month. Today, my remote started to emit a high pitch noise that can be heard throug...
    • ghood1975
    • X Series
    • 1 year ago
    • 659
    • 1
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Latest comments

  • Adding this advice would be so great!
  • It is very,very sad that i can not transfer codes from Sofabaton U2 to another remote control.Please do something.
  • Any updates on these? When you reply to users that you'll investigate/escalate and you indeed do so, can you post an update? Even if the answer is negative this is better than no answer at all. Needless to say that it would be really nice to have a status of such requests if they are still on the table, or dropped.
  • None of the proposed solutions work. Wiim's streamers are one of the most popular on the market. Can't you just talk to the manufacturer rather than letting users find workarounds???
  • Try using it in IR mode or a mix. There are codes for the Mini in the database and the remotes look the same.
  • Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
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