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Will not learn specific keys
I have an Xfinity cable box and an OLED 65C2PUA TV. I downloaded the data from your database for each, but specific keys do...
NormanT
U1
1 year ago
654
5
Cant get the hub firmware update dialog to appear
How do i get this to show up again? it failed the first time I tried so went ahead and set everything up. Now it isn't aski...
rbev22
X1
1 year ago
713
5
IR Blaster Output Selection Per-Device
Just got an X1 yesterday as a replacement for my Harmony One and I'm currently setting it up. The Harmony had a feature tha...
evanosaurus
X1
1 year ago
594
1
Bluetooth Codes not downloading
Trying to add Nvidia Shield to X1 in both iOS app and android app (latest versions). After pressing complete screen switche...
BobSmith123
X1
1 year ago
665
1
Hub sometimes dont wake up
Again and again, the hub falls asleep, so that the X1 no longer works. Only when I open the app or press the button on the ...
Glueckstiger
X1
1 year ago
654
17
X1 Remote will not power on since Upgrade
I just received the SB X1 as a gift and was setting the unit, it stated their was a software update, the software update wa...
klwifiguy
X1
1 year ago
361
1
Made a request with support about my U1 falling apart
Made a request with support about my U1 falling apart yesterday and have not heard anything yet.
Mitch
U1
1 year ago
437
1
How to use
I've followed the prompts in the app to add an Apple TV.However, when the activity starts, i.e., TV turns on, ATV turns on,...
gcopter1@gmail.com
U1
1 year ago
2787
3
Roku Ultra and X1 - requires repeated key presses
This seems to have gotten worse, must repeatedly press a key for the Roku to get it to work. Almost like I am waking ...
cgloewen
X1
1 year ago
373
1
Wrong Inpu
I just bought my U1 remote yesterday. I have added my television and my cable box. However, they do not work together, as i...
lwiebe
U1
1 year ago
648
2
1
...
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Latest comments
Thanks for adding my TV to the code base; I will play around a bit more with the IR Blasters. But the weird thing is that the X-Box responds to and on/off order but not to any other key press.
Thank you for contacting us, Alexa can be used to turn Activity on and off.I sent you the Guide to working with Alexa, hope it helps you. https://www.sofabaton.com/faq/how-to-use-alexa/
Thanks for contacting us, if your device's original remote power on and power off are separate, you can add a power on command for turning on this device in the activity's startup setting.
Thank you for contacting us. About your device samsung UE65NU7400. our engineers have added to the code library. You can search the device brand and model to add. Brand: Samsung Model:UE65NU7400 Also about Xbox one s, we have the code of this device in our code library, you can add it. Brand:Microsoft Model:Xbox one s Because the signal of X series is sent from hub, the remote control itself has no IR signal, so you need to use IR blaster when there is obstruction between hub and device.
I found a workaround. Make an activity without any of the equipment in it. I added the device that controls the lights and didn't make any changes on/off. I called it shutdown. Works great from Alexa too.
i purchased a sofabaton hub only for the purpose to control some devices with alexa. now I found out, that the skill doesn't work at all. No devices can be found. There's more than one comment which state the same problem. When you gonna fix this