Again and again, the hub falls asleep, so that the X1 no longer works. Only when I open the app or press the button on the ...

I just received the SB X1 as a gift and was setting the unit, it stated their was a software update, the software update wa...

I've followed the prompts in the app to add an Apple TV.However, when the activity starts, i.e., TV turns on, ATV turns on,...

This seems to have gotten worse, must repeatedly press a key for the Roku to get it to work.  Almost like I am waking ...

I just bought my U1 remote yesterday. I have added my television and my cable box. However, they do not work together, as i...

How does one change channels on the X1?

I do like my X1, however, it seems to lack sommething vital.  Is the only way to change channels is to click up or dow...

How do I figure out what function is mapped to each button on my U1 for a particular device? Most seem obvious (volume, cha...

Hello, I just got this device and am attempting to connect it. On the Provision screen it says Sending Wi-fi crednetials (...