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Macro Import Copy / Paste [Feature Request]
Hi, could I suggest a feature request to import/copy Macros from one activity to another. I think most users would have man...
starmanrf2908
X1
1 year ago
721
4
Activity not staying on
When I choose an activity things work. Once the device goes to sleep, and I press a button, its not on that activity any mo...
Gunther_01
X1
1 year ago
308
2
Sky Q UK
Hi. I just got my U1. Could anyone tell me how to pair it to my UK Sky Q box? Thanks
Radub
U1
1 year ago
1480
5
How to link X1 to Google Assistant
How to Link SofaBaton to Google Home Note there are no active functions yet (Oct 2022) There are some tutorials out th...
ElevelE
X1
1 year ago
2791
6
X1 Activity won't default to Shieldtv controlls
I have the X1 remote and hub. It is setup to control my Denon receiver, ShieldTV and Samsung TV. They all work reasonably w...
Jasondak1
X1
1 year ago
710
2
Google Home now finds Sofabaton... but what now?
Hi, something starts moving. In Google Home devices I can now find Sofabaton and link accounts. But what to do now? I can f...
LordHelmchen
X1
1 year ago
1827
5
Hub dead after firmware update
Just got the X1 and successfully add it to my network. The app asked to do a firmware update, and that seemed to work...
craviola
X1
1 year ago
602
1
Macro improvements
Hi, Don't know which genius decided to only allow existing buttons to be included in a macro. Why not just let you ch...
icemokka
U1
1 year ago
854
2
Swapping remote
Hi, My previous U1 has some faulty keys due to excessive usage. I ordered a new one, how do I copy my settings...
icemokka
U1
1 year ago
429
2
Power On/Off Functionality
Hi, Is there any detailed documentation on the overly complex way that the Sofabotan app manages turning devices on and off...
piercer
X1
1 year ago
817
2
1
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Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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X1 Hub Upgrade Already!
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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Unable to add wifi devices to brand new Hub/Remote
2.
scroll wheel issue - DIY fix
3.
how to do i move settings new hub?
4.
Virgin media box dose not work and will not work
5.
Charging Issue
6.
X1S activities long press volume down not working
Latest comments
Thank you for contacting us. If your new remote and old remote are both X1S ,you can backup the data of the old remote and import it to the new remote. kindly go to our app:me--settings-back up and do the rest and if all devices are added and activities work well; please do the data backup and note all data is stored under your account of Sofabaton in the cloud and you can import all datas to the new remote if you keep using the same account of Sofabaton.
Thank you for sharing this useful article with us! Your solution is very detailed and I'm sure it will be of great help to users experiencing similar problems. Regarding the warranty issue you mentioned, we are sorry to hear that your remote is not covered by warranty. If you have any other questions or need official support in the future, please feel free to contact our customer service team and we will be happy to assist you. Thank you again for your contribution and we look forward to hearing from you as you continue to share more great content!
Thanks for contacting us, the X1S now has a backup feature. If your new remote and old remote are both X1S, you can backup the data of the old remote and import it to the new remote.X1 does not support data backup at this time.
Thanks for contacting us, we have some codes for virgin media box in our IR code library, if any of the buttons don't work, let us know the model of your box and we'll check the codes
http://bbs.sofabaton.com:8091/post/1872
http://bbs.sofabaton.com:8091/post/1872