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Medialight Mk2 Bias lighting
This device is found when I attempt to add it but there doesn't appear to be a codebase for it. The screen shows the code b...
Data_Dan
X1
1 year ago
388
2
Code Learning and ORtek VRC-1100 and WMC
The ORtek codes still do not work and in fact cause a crash of the app. I am using the latest version Android 3.2.6/hub v11...
drock99
X1
1 year ago
511
1
Setup error on hi
Having an issue on setup getting configuring node association seeing unauthorized and config failed. Annoying as all...
mom2345
X1
1 year ago
572
3
Android connection issues.
Just got my X1. It will not provision past the "Configuring Node Association". It fails here every time no matter which and...
GoldenGraham
X1
1 year ago
528
2
Samsung QN75 + U1 Remote
I try to add it to remote from the app, it adds fine, sets it up as generic QNxxx. No buttons work. In learn mode, it acts ...
thejaffe
U1
1 year ago
736
3
Macros for channel functions.
Yes, i have a Harmony remote also but it's so old now that Logitech isn't suppoeting it anymore. Now I'm using the U1 and I...
mminvan
U1
1 year ago
1095
1
Macros mapping and it issues
Blaster ir - week output from the two included ir cables. Power is insufficient to the blasters and can not be seen by a li...
Dpmisland
X1
1 year ago
359
1
Low Power issue - Sony TV
I have an issue with a Sony Android TV (Bravia kdl-55w800c) whereas everything works fine on new batteries but starts to fa...
Kadybee
X1
1 year ago
301
1
Pairing mode not possible
I would like to pair the remote with the hub. Therefor I have to press the two buttons on top of the remote for at least 6 ...
Stefan
X1
1 year ago
629
5
Back Ups [Feature Request]
Would be great to see a feature to allow the app to back up current remote device/activity setup to allow new/replacement r...
starmanrf2908
X1
1 year ago
479
2
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Unable to add wifi devices to brand new Hub/Remote
2.
scroll wheel issue - DIY fix
3.
how to do i move settings new hub?
4.
Virgin media box dose not work and will not work
5.
Charging Issue
6.
X1S activities long press volume down not working
Latest comments
Thank you for contacting us. If your new remote and old remote are both X1S ,you can backup the data of the old remote and import it to the new remote. kindly go to our app:me--settings-back up and do the rest and if all devices are added and activities work well; please do the data backup and note all data is stored under your account of Sofabaton in the cloud and you can import all datas to the new remote if you keep using the same account of Sofabaton.
Thank you for sharing this useful article with us! Your solution is very detailed and I'm sure it will be of great help to users experiencing similar problems. Regarding the warranty issue you mentioned, we are sorry to hear that your remote is not covered by warranty. If you have any other questions or need official support in the future, please feel free to contact our customer service team and we will be happy to assist you. Thank you again for your contribution and we look forward to hearing from you as you continue to share more great content!
Thanks for contacting us, the X1S now has a backup feature. If your new remote and old remote are both X1S, you can backup the data of the old remote and import it to the new remote.X1 does not support data backup at this time.
Thanks for contacting us, we have some codes for virgin media box in our IR code library, if any of the buttons don't work, let us know the model of your box and we'll check the codes
http://bbs.sofabaton.com:8091/post/1872
http://bbs.sofabaton.com:8091/post/1872