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  • Remote to control TV, Apple TV, & Hypex FA123

    I have a modest home theater setup: LG OLED655C8PUA TV Apple TV as streaming source Hypex FA123 amps (connected by optical...
    • AlphaSquared
    • X1
    • 1 year ago
    • 403
    • 2
  • Dog ate my X1 Remote...

    Is there anyway to purchase just a replacement remote? Does the warranty cover "Acts of Dog" ?
    • zjed42
    • X1
    • 1 year ago
    • 491
    • 1
  • Brand new Sofabaton X1 Remote - Frozen on "Syncing 0%"

    No reset... not "top two buttons"... not functioning. Any ideas?
    • arcticflea
    • X1
    • 1 year ago
    • 370
    • 1
  • Online library of devices & keys

    Is there any way to browse the library of devices and the key mappings we can browse online?
    • CCVirginia
    • U1
    • 1 year ago
    • 805
    • 1
  • Samsung TV UN50NU6900FXZA

    Just bought the U1 and when I add my TV I get an error code - red ! in parentheses -. Any ideas on what I do next?  I ...
    • dyanlee
    • U1
    • 1 year ago
    • 460
    • 1
  • Cannot add AppleTV

    I am trying to add my AppleTV to the U1 and I am encountering a consistent App crash. I get to the step where the bluetooth...
    • ajones
    • U1
    • 1 year ago
    • 603
    • 1
  • Problem with fire stick

    I am trying to setup a 4K fire TV (stick) with my Sofabaton U1 remote.  I had it connected, to the fire stick (fire TV...
    • Shannon
    • U1
    • 1 year ago
    • 1743
    • 1
  • U1 not pairing

    So your company responded to another customer with the same problem of their U1 not pairing. The response was,  SofaBa...
    • Gasmike91
    • U1
    • 1 year ago
    • 838
    • 2
  • X1 high pitch noise

    I’ve had the X1 remote for about a month. Today, my remote started to emit a high pitch noise that can be heard throug...
    • ghood1975
    • X1
    • 1 year ago
    • 587
    • 1
  • Bose 900 Soundbar Power Setting

    I'm using a Bose 900 Soundbar that powered up and off thru the TV CEC connection. What Sofabaton power setting should I use...
    • Rgldbrg
    • X1
    • 1 year ago
    • 745
    • 4
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Latest comments

  • Thank you for your kind reminder, we will continue to optimize our remote control and app to bring you a better experience!
  • Thanks for the suggestion. It's a great way to go about it.
  • You are great. If you have any other questions, please feel free to contact us
  • I’m having the same issue as the original poster. Here is the link to the device from which the X1 hub will not learn commands. https://www.amazon.com/gp/aw/d/B0C23YMRQ4
  • I have the same problem with my JMGO N1S Ultra. Unfortunately, I'll have to return the remote.
  • Assuming you mean press the ball again to send the start Activity again this can never happen as this will mean some Devises in the Activity will be out of sync. Also pressing it when in an Activity already has a function, saved Favourites and Macros come up on screen, if nothing happens you don't have any yet. The best way to solve your problem is to allocate a spare button, long press or create a Favourite within the Activity for the Power Button of the projector then when it goes to sleep just press this to wake it up.
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