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  • updated for X1 remote

    Just updated hub to V12. Looks like there is suppose to be an update for the remote to V11? Mine is at V9. Tryed to update ...
    • Gastronics
    • X Series
    • 1 year ago
    • 600
    • 1
  • X1 to Samsung QN82Q6FN

    I cannot get the X1 to control my Samsung QN82Q6FN. I only need it to turn the TV on and off. I've tried the database and l...
    • ohiostater86
    • X Series
    • 1 year ago
    • 324
    • 1
  • X1 WONT CONNECT TO IPHONE

    I only received the X1 on the 19th December 2022 and i managed to enter all my devices and set up activities. However when ...
    • brentalexis1
    • X Series
    • 1 year ago
    • 672
    • 3
  • Losing bluetooth connection since update

    Did the update to v12 (remote still on v9) and now I lose the bluetooth connection to my Fire TV 4K Max after a few minutes...
    • floki
    • X Series
    • 1 year ago
    • 986
    • 5
  • France Canal Plus G9/G10 STB

    Hello  I'm a new owner setting up the U1 coming from Harmony. So far everything is set up (nvidia shield, Thomson TV a...
    • Tom_RE
    • U Series
    • 1 year ago
    • 665
    • 2
  • X1 Remote has quit working completely

    The remote (purchased on 10/22/22) has completely stopped working.  It won't power one, won't take a charge, nothing l...
    • etawful
    • X Series
    • 1 year ago
    • 540
    • 1
  • Zidoo z9x long press not working

    Having trouble with passing long presses from my X1 to my Zidoo z9x, for example holding left direction doesn't scrub forwa...
    • nissel
    • X Series
    • 1 year ago
    • 702
    • 2
  • Directional Ring Button Woes

    My X1 remote, which I purchased several months ago, has gone 'flat' on the right side.  When I press anywhere else on ...
    • GF_Gentert
    • X Series
    • 1 year ago
    • 422
    • 2
  • X1 Alexa to voice control Roku tutorial

    Can you give me a tutorial for an activity through the x1 and Alexa to pause Roku with a voice command?
    • dmxsixersfan
    • X Series
    • 1 year ago
    • 355
    • 1
  • Latest hub firmware give rise to issues.

    I managed to update my X1 Hub firmware to v12. However I cannot update my remote firmware from v9 to v11. In addition I not...
    • cohortcw
    • X Series
    • 1 year ago
    • 1045
    • 3
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
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  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

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  • 6. PROBMEMS WITH X 2 REMOTE

Latest comments

  • Adding this advice would be so great!
  • It is very,very sad that i can not transfer codes from Sofabaton U2 to another remote control.Please do something.
  • Any updates on these? When you reply to users that you'll investigate/escalate and you indeed do so, can you post an update? Even if the answer is negative this is better than no answer at all. Needless to say that it would be really nice to have a status of such requests if they are still on the table, or dropped.
  • None of the proposed solutions work. Wiim's streamers are one of the most popular on the market. Can't you just talk to the manufacturer rather than letting users find workarounds???
  • Try using it in IR mode or a mix. There are codes for the Mini in the database and the remotes look the same.
  • Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
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