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Learning a key
Trying to "learn" a key from my DirecTV remote. It accepts it, but it doesn't work. I've tried repeatedly. Any suggestions?
johnnyiv
X Series
1 year ago
377
1
Sky Q
Hi, got sky Q working with x1 but need to enter numbers for child lock (4 digits) release. There are no numbers to add when...
Storm
X Series
1 year ago
912
1
Harmony hub vs X1 hub
Can I utilize my existing harmony hub with the sofabaton remote? my hub and blasters are behind doors in cabinet. My...
ggreene1
X Series
1 year ago
664
1
Pre-purchase question
Hello I am looking to replace a Logitech (I would by a replacement but can't swallow paying $600 for a discontinued product...
Bilbo6209
X Series
1 year ago
467
1
ONN QLED TV Model 100071705
Please add this model to your X1 code base
Maineiac
X Series
1 year ago
381
0
Need to press twice buttons/key for functions to work.
This issue has been around for some time: need to press key "twice" for functions (one to wake up and another for the funct...
Marcelo
X Series
1 year ago
1103
4
X1 and Shield TV sync issues
Hello. I recently acquired the Sofabatton X1 and updated the hub to v13 and remote to v11. Every now and then remote stops ...
omericosun
X Series
1 year ago
448
1
Ferrisa Switcher Splitter
I just got my X1 yesterday and I'm still setting it up. I looked for "Ferrisa 8K 4x2 HDMI Matrix 4 in 2 Out HDMI 2.1 Matrix...
johnnyiv
X Series
1 year ago
434
2
CHANNEL button does not work when connected to the Android TV
The CHANNEL_UP (166) and CHANNEL_DOWN (167) buttons are not entered when connected to the Android TV OS via Bluetooth.On th...
thsdlswo
U Series
1 year ago
420
0
Setup Difficulty
My devices appear to be funtioning properly. However, I can get the X1 remote to only perform the ON/OFF function. &n...
sobrien2410
X Series
1 year ago
353
2
1
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Latest comments
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.
Totally agree with this suggestion, please add it.
When are we going to see an update to see scenes from hue on the x2 this is about one of the only problems I have with the x2 from fully going from the harmony elite full time?
How are you able to get it in as a keyboard? It just pairs as the sofabaton when I try.
Thank you