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Sky Q UK on U2 - 2 buttons missing
I've used the definition of manufacturer as Sky and model as Q and everything works fine apart from two buttons - fast forw...
gazza35
U1
1 year ago
412
2
Trouble with Directv receiver
I cant get my U2 to work properly with my DTV Genie box. Some keys that change function each press are nearly unconro...
Hampy
U1
1 year ago
356
2
Media Player: Long press and scrolling not working
I have already asked, but got no answer, so I'm trying again, hoping for a response from Sofabaton: With media players Zido...
Uwe15
X1
1 year ago
783
2
X1 Remote : Volume Up and Down Buttons are reversed.
I got a X1 remote and couple of issues i noticed sofar, 1) Volume Up and Down buttons are reversed. - Is this a a HW ...
gmach1
X1
1 year ago
348
1
Revert to Firmware 11?
I updated from Firmware 11 to 15. Now need multiple clicks for any action. Firmware 11 worked well for me. Is there a way t...
BriTen1
X1
1 year ago
310
2
Unable to set up Activities on X1
I cannot seem to get my TV and Receiver to change input/source while setting up an activity. For example - Acivity - Watch ...
wsthompson2000
X1
1 year ago
271
0
Can't connect to an IR repeater
I have an IR repeater that I have used successfully with my old Logitech Harmony, but I am unable to get it to work with th...
RodgerDodger
X1
1 year ago
689
1
New remote, can't configure source inputs
I just received my X1 and have successfully added my devices, but when I go to configure source inputs for my Denor AVR-X36...
RodgerDodger
X1
1 year ago
424
0
All my devices turn off when switching between activities
I set up my TV and receiver to be always on unless OFF is pushed, but they turn off when I switch between activities. Can s...
kdbams27
X1
1 year ago
338
0
U1 With ONN 4k Streaming Media Box
I just purchased the U1 which I need to use with the ONN 4k Streaming Box (Mfr Model 28078468). I cannot locate it in ...
Jsmith
U1
1 year ago
518
1
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Latest comments
Thanks for contacting us. Does your AVR allow long button presses on the volume buttons in device mode? May we know the brand and model of your AVR? Let's feed it back to our engineers to check?
(Apologies if this is a repeated reply.) Why does the app fail on my Android phone running Android 13? I tried on two different platforms but you only responded to one of my questions. I have no interest in purchasing a GPS receiver for the Amazon tablet. But my phone has GPS. Please review my original message and respond to the problem I reported there regarding the app not working on my phone.
We apologize for the inconvenience. We found that the Amazon tablet part doesn't support GPS function, so you can't use the APP, you can refer to the method in the link to solve the problem. https://www.quora.com/AmaZon-Kindle-fire-tablet-doesn-t-have-GPS-built-in-If-I-want-to-use-it-for-vehicle-navigation-and-use-my- phone-to-provide-hotspot-for-it-what-do-I-need-to-make-it-work
A reddit user u/InaudibleDirge found the solution, instead of using "other Bluetooth devices you should set it to " NexiGo Aurora Pro", the ok button works and the other buttons are unaffected (some tinkering needed)
I could be misunderstanding “Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work” but you don't pair the remote with the hub using the remote you use the app. If I have misunderstood can you explain what the two upper buttons are not doing. Also this thread is about the words “Hub Lost” appearing on the remote screen, are you getting this?
Dear Customer, I am sorry for the late reply. We sent this device back to our engineers to check. We are sorry that our engineers are unable to add the long press function at this time. We have escalated to our R&D team to assess the feasibility. Considering if we will add the long press feature in a future update.