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Hub connection - constantly losing communication
App cannot and will not, no matter what I do, maintain contact with the hub. I have created a separate 2.4 GHz network, rem...
jaycurn
X Series
1 year ago
272
2
X1 remote have to repeat key presses
I have two X1 remotes and hubs and they have the same issue. When I command inputs with the remote to an Apple TV or ...
BoilerJay
X Series
1 year ago
462
0
macros in startup
Is it possible to add a macro in the startup settings of an activity? In that way I could change the sound settings of my S...
uulsof1
X Series
1 year ago
408
1
Direction up , ok , volume down buttons and others
Direction up , ok , volume down and some other buttons do not work properly on any device i have connected to the sofabaton...
mattmayatt
U Series
1 year ago
391
2
Please add to database
Could you add the TCL C645K Android TV 2023 MODEL also on U2 SKY Q Satellite Box (PVR) in database there is no button to RE...
DracUK100
U Series
1 year ago
321
1
Hub not working
My hub has stopped working it is just dead no light nothing. can you help Brian
BJFinlay
X Series
1 year ago
224
1
How to record and fast forward on Sky Q?
How do you record on sky Q, there is neither a record button or record in the action list? How do you fast forward? W...
Lovetoad
X Series
1 year ago
358
3
Sofabaton App fpr Android 14
Google recenly pushed Andriod 14 to my Pixel 7 Pro. As has previolsy been noted the Sofabaton App for Andriod refuses to ru...
rogerbsteele
X Series
1 year ago
413
3
Help!
When you do have it working, 1 out of 5 commands are finicky. It is so weird. The hub has the right signal, because it work...
jameswh
X Series
1 year ago
348
2
Not all Hue lights and rooms are available
I added my hub and can control about 44 lights and rooms, but the rest of my lights and rooms, specifically the ones in my ...
JohnLeo
X Series
1 year ago
1032
4
1
...
32
33
34
...
184
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Latest comments
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.
Totally agree with this suggestion, please add it.
When are we going to see an update to see scenes from hue on the x2 this is about one of the only problems I have with the x2 from fully going from the harmony elite full time?
How are you able to get it in as a keyboard? It just pairs as the sofabaton when I try.
Thank you