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Sky puck
Has anybody managed to pair the X1 with a sky puck ?
HarryMaroni
X1
1 year ago
322
1
Complex X1 setup forgets a component. Help!
I just migrated from Logitech. I'm very happy, but I've run into an odd issue with my most complex Activity. &...
jbblunck
X1
1 year ago
303
1
X1 Activities (Power on/off Fails)
Okay so maybe this is user error, and i need guidence. But I have a brand new X1 remote with V15 firmware installed.&...
Tang65
X1
1 year ago
322
4
Samsung Remote option?
I can't find a match for my Samsung Model QN65S90CAFXZA. Any suggestions?
Kwal89
U1
1 year ago
362
1
Viviso Lusso cannot find in app
I had contacted support about my Viviso motor screen called Lusso. They told me it was added, but the brand does not show u...
Dumbo
X1
1 year ago
263
2
Apple TV Sleep command doesn't work
On my X1, there is a command for Sleep, but it doesn't do anything. When I finish watching my Apple TV, it stays on u...
PG1979
X1
1 year ago
340
1
LG TV missing Power On command
My LG TV remote has just a single power toggle button. But it supports separate Power On and Power Off IR commands.&n...
PG1979
X1
1 year ago
421
3
My personal wishlist.
There are a couple of things that I think would make the X1 a lot more powerfull (and easy to use) than today:1 - Allow per...
BrunoGA
X1
1 year ago
348
1
Sudden unpairing of fire stick
I have just purchased a U2. I successfully added the fire tv (Fire Stick) to the remote and paired it to the fire stick. Ho...
HerbS
U1
1 year ago
366
1
Philips Hue HDMI Sync Box
Looking to connect the Philips Hue HDMI Sync Box but very confused by the process for this one. Has anyone ever succes...
TheMrKaufman
X1
1 year ago
735
3
1
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28
29
30
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Latest comments
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.
Now the same kid. Of macro programming fiction needs to be added to the X1 and X1S models. Those have too advanced and more complex ways of doing this via activities. But would really like simple macro button assignments like the U1 series to be also provided as an option
It will work if you connect via Bluetooth instead of IR, it’s also has quicker response. Set it up as Android box, and for options while watching for example, bind the key on the remote to App trigger in the setup on your phone
Same issue here, i sent a request to sofabaton@ outlook.com, thanks!