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X1 support the Hisense 100L9G
Does the X1 support the Hisense 100L9G short throw projector? Cheers and thanks
eyegofast
X1
1 year ago
469
5
NAD T 778 amplifier
Hi. My NAD T 778 remote control doesn't work at all - has anyone tried it or knows how to deal with it? In the selection of...
icehq
X1
1 year ago
317
1
Screen cracked
I have contacted them via email 6 times with not a single response. Are they out of business? I've never had such awf...
scholewa
X1
1 year ago
254
2
Can the x1 control two devices at once?
I want to control the volume of my Sony receiver and change channels...etc of my DIRECTV box WITHOUT having to switch from ...
pennywisederry
X1
1 year ago
224
2
Soundbar
I have a U2. Is it possible to use the volume buttons for my soundbar whilst in any mode eg Bluray?
scargman
Remote control
1 year ago
328
1
receiver issue
It seems I can't get my remote to learn the Yamaha 2080 receiver. I can't change inputs or volume I have only a power off f...
Samurai
U1
1 year ago
274
2
U2 - Unable to connect to any Bluetooth devices
Following an unsuccessful firmware update to v39, the application remained at 100% for more than 40 minutes. As a result, t...
cruxh
Remote control
1 year ago
800
1
Awful service. Multiple emails and no response
Screen is cracked. Sent 3 emails and no response for close to a week. No customer service telephone number. Not a legitimat...
scholewa
X1
1 year ago
342
5
Remote goes back to main menu while charging
When an activity is active and you start charging, the remote goes back to the main menu when the screen goes in stan...
sonar
X1
1 year ago
331
6
double clicks on Samsung TV
Hi I've learned the Samsung remote for my UE65TU7020KXXU. I have a problem that whenever I press the right or left arr...
jearley
U1
1 year ago
380
3
1
...
25
26
27
...
173
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Latest comments
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.
Now the same kid. Of macro programming fiction needs to be added to the X1 and X1S models. Those have too advanced and more complex ways of doing this via activities. But would really like simple macro button assignments like the U1 series to be also provided as an option
It will work if you connect via Bluetooth instead of IR, it’s also has quicker response. Set it up as Android box, and for options while watching for example, bind the key on the remote to App trigger in the setup on your phone
Same issue here, i sent a request to sofabaton@ outlook.com, thanks!