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Desired feature - Modify an activity to modify/add devices
Translator Hi, Could it be possible to add or remove some devices in an activity wit...
TroisSix
X1
1 year ago
363
5
Desired feature -add new languages (french)
Translator Hi, Could it be possible to add new languages to the Sofabaton X1? For ex...
TroisSix
X1
1 year ago
279
2
Desired feature - re-order the keys/macros in the activities
Translator Translator Hi, Could it be possible to...
TroisSix
X1
1 year ago
280
4
CambridgeAudio Azur 551R - Power not working
Translator Hi, I have a Cambridge Audio Azur 551R, and the Power button is not working, unl...
TroisSix
X1
1 year ago
346
6
Firmware upgrade locked up!
I just paired my new U2. The app asked me if wanted to upgrade the firmware, I said yes and it began. 3 or 4 ti...
MrBill
U1
1 year ago
282
1
Hisense C1 Projector
Hello, I´ve got a Hisense C1 projector and have tried almost all bluetooth connections (e.g. Bluebooth Keyboard, Android TV...
Totti
U1
1 year ago
366
1
Wheel malfunctioning
The wheel on the remote is malfunctioning. When attempting to move up with the wheel the selection moves down. I like the r...
Fz1rider
X1
1 year ago
226
2
No input/source command for Sony 65 X90L
I'm trying to program my U2 to work with my Sony Bravia 65 X90L connected via Bluetooth. Most everything seems to work exce...
Zachary
Remote control
1 year ago
925
3
Shaw Cable System XID-P (and similar Shaw devices)
My U2 is able to control all features of my Shaw cable boxes except skip forward (skip backwards) works fine, so likely a c...
jesserick
U1
1 year ago
308
1
Trigger option
After the lastest update there is a trigger option, what is it and how can it be used?
HerbS
U1
1 year ago
387
1
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Virgin media box dose not work and will not work
2.
Charging Issue
3.
X1S activities long press volume down not working
4.
App fails on multiple devices
5.
Media Player: Long press and scrolling not working
6.
Hisense TV
Latest comments
The virgin media box is a RF mix with Bluetooth and IR and I was informed of that from a virgin engineer and all that is available on the sofabaton list is IR so then only four commands work in total
But ziggo dose not give you all the commands
Hello there, yer it is in your list but none of the commands work has your company actually tested it because it’s miss information to tell your customers it works with out actually testing it yourself now I have spent £187 on a paper weight and I will have to send it back
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.