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Help!
When you do have it working, 1 out of 5 commands are finicky. It is so weird. The hub has the right signal, because it work...
jameswh
X1
1 year ago
301
2
Not all Hue lights and rooms are available
I added my hub and can control about 44 lights and rooms, but the rest of my lights and rooms, specifically the ones in my ...
JohnLeo
X1
1 year ago
602
4
App is not working with Andriod 14
My phone has been updated to Andriod 14. The app will not open. I have deleted and downloaded the app again from the app st...
ciphfer
X1
1 year ago
341
3
New post to get a response
Since your forums just push the old topics down to be buried instead of pushing to the top when new comments are added I am...
chadsfake
X1
1 year ago
326
2
Sofabaton U2 defective?
I’ve had a Sofabaton U2 for a couple months. It’s on a system that I don’t use but maybe 3 times a week.Anway, the ‘low bat...
zamboknee
Remote control
1 year ago
560
4
My thoughts on the X1 after a few weeks
I've had the X1 for a few weeks now and wanted to share my thoughts. I read a lot of reviews and my expectations were reaso...
Sparky
X1
1 year ago
462
4
Cannot use Android app with my X1
When clicking on the X1 Picture in the Android app it's not moving beyond that splash screen. U1 & U2 work, but I canno...
Buckaroo
X1
1 year ago
365
3
Philips Hue
Could Philips Hue be added so I can control it over Bluetooth and not just WiFi?
Dave480
X1
1 year ago
297
2
Sofabaton app crashing on Android 14.
Apparently the current version of the app does not work with Android 14 for some reason. It crashes all the time. I even tr...
BrunoGA
X1
1 year ago
650
13
Codebase not loading - all devices turn out empty
I can find my devices (e.g. Rotel RSP-1068, Rotel RCD1072 or Sony KDL55NX810) in the List, but I am then shown no controls ...
soerenf
X1
1 year ago
175
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Latest Release
1.
Virgin media box dose not work and will not work
2.
Charging Issue
3.
X1S activities long press volume down not working
4.
App fails on multiple devices
5.
Media Player: Long press and scrolling not working
6.
Hisense TV
Latest comments
The virgin media box is a RF mix with Bluetooth and IR and I was informed of that from a virgin engineer and all that is available on the sofabaton list is IR so then only four commands work in total
But ziggo dose not give you all the commands
Hello there, yer it is in your list but none of the commands work has your company actually tested it because it’s miss information to tell your customers it works with out actually testing it yourself now I have spent £187 on a paper weight and I will have to send it back
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.