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  • U2 - Initialize after battery replacement

    After checking the low battery of the U2 remote control, I replaced the battery, and all the stored macros disappeared. In ...
    • joonk
    • U1
    • 1 year ago
    • 908
    • 1
  • Problem Controling Roku Ultra

    Recently purchased the X1 remote/hub combo.  I've setup activities which include a Roku Ultra.  Intermittently th...
    • wildbill
    • Remote control
    • 1 year ago
    • 1126
    • 1
  • Berbel Firstline Touch

    Hi, I'm searching for an elexa integration for an extractor hood and read your advertisment, that you offer a bluetooth and...
    • paulchen
    • X1
    • 1 year ago
    • 239
    • 2
  • Samsung soundbar (HW-Q60C) dedicated Power-On/Off code

    Currently only Power toggle is supported. Is there a dedicated Power ON and Power OFF cmd available on Samsung Soundbars?
    • ddbb199
    • U1
    • 1 year ago
    • 249
    • 4
  • iOS App looses the HUB. Times out maybe?

    Had the X1 for 3 days, replacing a Harmony. Setting up devices and activities using the IOS app has been easy. Upgraded the...
    • JimS1125
    • X1
    • 1 year ago
    • 224
    • 1
  • View current keys?

    There doesn't seem to be an option to view how the current keys are programmed. I can see which keys have been assigned and...
    • BlueHavanaII
    • U1
    • 1 year ago
    • 285
    • 2
  • Samsung HW-Q60cc and Hisense 65u7k

    Can you please add the abovementioned soundbar/tv to the list?
    • ddbb199
    • U1
    • 1 year ago
    • 212
    • 2
  • U2 scrollwheel getting progressivly worse

    Hello, I changed the batteries and updated the firmware and my scroll wheel is not scrolling properly, skipping past what I...
    • Kohken
    • Remote control
    • 1 year ago
    • 452
    • 2
  • will U2 Support Waipu TV 4k stick?

    Hi all,  I plan to buy a U2 remote and ask myself whether it supports control of a Waipu 4k TV Stick? Best regards Man...
    • Manni
    • Remote control
    • 1 year ago
    • 501
    • 0
  • Samsung

    Please add codes for "TQ65S94CATXXC"  
    • rovrell
    • X1
    • 1 year ago
    • 241
    • 1
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Latest comments

  • Thank you for sharing this useful article with us! Your solution is very detailed and I'm sure it will be of great help to users experiencing similar problems. Regarding the warranty issue you mentioned, we are sorry to hear that your remote is not covered by warranty. If you have any other questions or need official support in the future, please feel free to contact our customer service team and we will be happy to assist you. Thank you again for your contribution and we look forward to hearing from you as you continue to share more great content!
  • Thanks for contacting us, the X1S now has a backup feature. If your new remote and old remote are both X1S, you can backup the data of the old remote and import it to the new remote.X1 does not support data backup at this time.
  • Thanks for contacting us, we have some codes for virgin media box in our IR code library, if any of the buttons don't work, let us know the model of your box and we'll check the codes
  • http://bbs.sofabaton.com:8091/post/1872
  • http://bbs.sofabaton.com:8091/post/1872
  • apparently cannot move from old X1 hub to new X1S
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