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  • A horrible piece of useless junk

    This remote (the X1) is so badly broken that I don't even know where to begin. The X1 is so crippled in its capabilities th...
    • bigfootea
    • X Series
    • 1 year ago
    • 1743
    • 2
  • How do I set all volume controls to be the amp?

    On the U1 I managed to get the remote to control the amp on all devices for the volume. we don't use the Tv speakers at all...
    • Becky
    • U Series
    • 1 year ago
    • 2215
    • 1
  • Key sends multiple characters

    The problem is on a U1 and the three key sends four 3's every time. I can reprogram the button to a 2 and it works correctl...
    • rknoll
    • U Series
    • 1 year ago
    • 1178
    • 3
  • Initial Feedback on X1 Android App v3.1.7

    Tried the latest release for Android App v3.1.7. Sofabaton had fixed the following: 1-Tasks loading in the Activity for on...
    • cohortcw
    • X Series
    • 1 year ago
    • 1492
    • 2
  • How do you get Google voice assistant working?

    Just received my unit, the setup isn't seamless. I have a Nvidia shield TV and i'm trying to get the Google voice working b...
    • Irishwalton
    • X Series
    • 1 year ago
    • 2931
    • 9
  • Can't register the App

    I've downloaded the App and tried to register but it won't send me a verification code to my email. I've tried 2 different ...
    • SteveS
    • U Series
    • 1 year ago
    • 695
    • 2
  • Roku randomly pauses for no reason

    Roku periodically pauses the show playing for no reason. Acts just like the play/pause button has been pressed but the remo...
    • Rogarat
    • X Series
    • 1 year ago
    • 725
    • 0
  • Bell Fibe TV and Bluetooth

    Has anyone succesfully paired the U1 to a Bell Fibe TV 4K (Arris VIP5662W) PVR? I have no problems using IR but want to use...
    • Distox
    • U Series
    • 1 year ago
    • 2102
    • 9
  • Missing CH+ for Xfinity Cable Box

    I'm missing the CH+ button for the Xfinity cable box, so I can't advance channels. The CH- button is there. I tried selecti...
    • rayng
    • X Series
    • 1 year ago
    • 853
    • 3
  • Apple TV power button

    Has anyone found a way to get the X1 to power up and sleep apple tv 4k? there is a power botton showing on the remote page ...
    • tony4mikki
    • X Series
    • 1 year ago
    • 4528
    • 6
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. How to program macros?
  • 4. X1 Hub Upgrade Already!
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. Incomplete RF 433Mhz Support - Hardware or Software Limitation?
  • 2. X2 Remote - OFF BUTTON
  • 3. X2 Remote and Amazon Fire TV 4K not working
  • 4. Missing Keys for Gloriaforce Bluetooth Control
  • 5. Arris DCX960
  • 6. PROBMEMS WITH X 2 REMOTE

Latest comments

  • It is very,very sad that i can not transfer codes from Sofabaton U2 to another remote control.Please do something.
  • Any updates on these? When you reply to users that you'll investigate/escalate and you indeed do so, can you post an update? Even if the answer is negative this is better than no answer at all. Needless to say that it would be really nice to have a status of such requests if they are still on the table, or dropped.
  • None of the proposed solutions work. Wiim's streamers are one of the most popular on the market. Can't you just talk to the manufacturer rather than letting users find workarounds???
  • Try using it in IR mode or a mix. There are codes for the Mini in the database and the remotes look the same.
  • Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
  • Dear Customer, thank you for your suggestion. We currently do not have these keys in our Bluetooth key library. I will pass your request on to our team for evaluation to determine if they can be added in a future update.
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