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USBC charging issue
When using a true usb-c source with the usb-c cable, the unit will not charge. You must be using a usb a on one side with U...
stevew
X Series
1 year ago
1492
3
Set up using bluetooth problem
My TV box (Brand name is Boss Version 4) using bluetooth to set up the X1 and everything is ok but the Power button which c...
NewAL8
X Series
1 year ago
721
4
Please add to database receiver Yamaha RXV863
Trying to set up my U1 remote and need this receiver added. IR seems not to map correctly. Thank you!
MaineYooper
U Series
1 year ago
761
2
U1 remote hurts my dogs ears
Hi all, Does anyone else have issues with the u1 using sofabaton u1 (to an Amazon fire stick 4k) bothering your dogs ears? ...
andrewm
U Series
1 year ago
512
2
Starting Activities When TV Powers On
I have set up a number of activities which all work perfrectly when my TV is on. However, when I first turn the TV on, it s...
NickB
X Series
1 year ago
884
4
Cannot unassigned long press
Now that you have fixed long key press while pressing the same key (for nvidia shield for ex), in the app you cannot unassi...
Albator
X Series
1 year ago
687
7
Intermittent freezing for 10-30 seconds
Anyone else having Intermittent freezing got 10-30 seconds. Seems to be resolved either by rebooting (always fixes the issu...
Miixologist
U Series
1 year ago
818
6
The unique selling point that was never introduced
So, to me, one the of the unique selling points of the X1 was the ability to control devices over multiple protocols, such ...
ph0ton
X Series
1 year ago
1018
4
Useless... going on eBay
There were some good ideas with this product but it's so poorly executed as to be useless as a replacement for my Harmony C...
Kakashi
X Series
1 year ago
785
2
Harmony had 1 button on
The harmony had the ability to turn on and off all deives/set sources with 1 button. Can this do that? If so how?
majorpaynedof
X Series
1 year ago
780
2
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Latest comments
It is very,very sad that i can not transfer codes from Sofabaton U2 to another remote control.Please do something.
Any updates on these? When you reply to users that you'll investigate/escalate and you indeed do so, can you post an update? Even if the answer is negative this is better than no answer at all. Needless to say that it would be really nice to have a status of such requests if they are still on the table, or dropped.
None of the proposed solutions work. Wiim's streamers are one of the most popular on the market. Can't you just talk to the manufacturer rather than letting users find workarounds???
Try using it in IR mode or a mix. There are codes for the Mini in the database and the remotes look the same.
Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
Dear Customer, thank you for your suggestion. We currently do not have these keys in our Bluetooth key library. I will pass your request on to our team for evaluation to determine if they can be added in a future update.