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  • Upgrading from U1 to X1

    Used U1 and ordered X1. Can I bring over old data of devices to new X1? Sure would save a lot of time!
    • joecast
    • X Series
    • 1 year ago
    • 402
    • 1
  • Macros edits are not saved

    When modifying macros, the changes are not saved. When we came back to the macro, it was in the same state as before the ch...
    • TorpidLittle
    • X Series
    • 1 year ago
    • 521
    • 3
  • Problems connecting to the hub

    Hello, I have added the updated app to my phone, but it won't let me connect by bluetooth to the hub. How do I update the f...
    • bbenakjr
    • X Series
    • 1 year ago
    • 533
    • 1
  • TCL 65R635 4K HDR 65" TV add to U1/X1 please

    I emailed already for the U1 but can you please add TCL 65R635 to the app for this newer model? Thanks in advance!
    • OLBaID
    • X Series
    • 1 year ago
    • 642
    • 1
  • Play/Pause on one button vs. two separate buttons.

    The SofaBaton X1 has one button that does play/pause. Some code sets have one code for play and one code for pause. Is it p...
    • TheRealDeria
    • X Series
    • 1 year ago
    • 2503
    • 4
  • APP won't start; just displays SofaBaton banner.

    This morning, I'm unable to open the SofaBaton app on Android (Galaxy S22). It worked fine up until this point. Now it just...
    • TheRealDeria
    • X Series
    • 1 year ago
    • 643
    • 2
  • Please update the SofaBaton X1 to send a Wake-On-Lan request

    I, and many others, use a PC as a part of our home theater setup. Since the X1 already has Wi-Fi capabilities it should be ...
    • Baulderan
    • X Series
    • 1 year ago
    • 1305
    • 4
  • Directv Sat Receiver Problem

    I am using the U1 and have programmed my Roku TV successfully but I am trying to add support for Directv Satellite receiver...
    • Dave1960
    • U Series
    • 1 year ago
    • 1067
    • 4
  • What am I not understanding?

    After opening the box, fully charging the Hub and remote, joining the WiFi's 2.4 GHz net, I updated the Hub's firmware. How...
    • jimbob833
    • X Series
    • 1 year ago
    • 573
    • 1
  • X1 Remote defective needs replacement

    Sofabaton support, I have a Dish Network Hopper3 set top box and the X1 has an error when trying to control it. While in Di...
    • SeanInTheWoods
    • X Series
    • 1 year ago
    • 751
    • 3
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. How to program macros?
  • 4. X1 Hub Upgrade Already!
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. Incomplete RF 433Mhz Support - Hardware or Software Limitation?
  • 2. X2 Remote - OFF BUTTON
  • 3. X2 Remote and Amazon Fire TV 4K not working
  • 4. Missing Keys for Gloriaforce Bluetooth Control
  • 5. Arris DCX960
  • 6. PROBMEMS WITH X 2 REMOTE

Latest comments

  • Adding this advice would be so great!
  • It is very,very sad that i can not transfer codes from Sofabaton U2 to another remote control.Please do something.
  • Any updates on these? When you reply to users that you'll investigate/escalate and you indeed do so, can you post an update? Even if the answer is negative this is better than no answer at all. Needless to say that it would be really nice to have a status of such requests if they are still on the table, or dropped.
  • None of the proposed solutions work. Wiim's streamers are one of the most popular on the market. Can't you just talk to the manufacturer rather than letting users find workarounds???
  • Try using it in IR mode or a mix. There are codes for the Mini in the database and the remotes look the same.
  • Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
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